Benefits Specialist

About Turing

Based in Palo Alto, California, Turing is the world’s first AI-powered tech services company. It has reimagined tech services from the ground up with AI by offering AI-vetted and matched talent, AI-accelerated development, and access to AI transformation experts who have built many of the most iconic Silicon Valley companies. 

Founded in 2018, the company has experienced tremendous growth with three million global developers on its Talent Cloud and 900+ clients. Turing has received numerous awards, including Forbes’s 2022 “One of America’s Best Startup Employers,” being ranked #1 in The Information’s 2021 Annual List of most promising B2B Companies and Fast Company’s “Annual List of the World’s Most Innovative Companies.”

The company’s leadership team comprises both AI technologists from leading organizations including Meta, Google, Microsoft, Apple, Amazon, Twitter, Stanford, Caltech, MIT as well as tech consulting veterans from Accenture, Cognizant, Capgemini, McKinsey, Bain, and more.

Job Description:

At Turing, sometimes we describe the work that we are doing as building the rocketship while we are riding it to the moon. We are building this business together and we are always evolving and creating programs, processes, and systems that will support our team for years to come. We are currently experiencing record-breaking hypergrowth and are looking for a Benefits Specialist who is passionate about the Total Rewards experience and creating policies and programs that serve the entire team. If this excites you, keep reading!

The Benefits Specialist is part of the People Ops team and will be responsible for the management of vendors, systems, processes, and operations for all benefit programs at Turing. The Benefits Specialist will also have a hand in shaping Turing’s policies and standards to align with best practices in the industry across the world. The ideal candidate is comfortable with quickly handling routine tasks with precision and accuracy, while also being flexible enough to pivot and solve complex and confidential problems that may arise. This pivotal member of the People Operations team will work closely not only with other members of the People Team, but with Finance, Legal, and Information Security on a regular basis. This role requires someone who is able to manage their work independently and can juggle multiple projects at once.

Responsibilities include:

• Benefits Administration: Primary contact for all benefit enrollment and changes from multiple vendors across the countries that we provide benefits, including the US, India, and Brazil. 
• Broker and Vendor Relations: Manage relationships with external benefits providers and brokers, negotiating contracts, monitoring performance, and ensuring service level agreements are met.
• Benefits Systems Management: Oversee the day-to-day management and optimization of Benefit Portals and Systems, ensuring the flow of onboarding, offboarding, and other life events in the systems we use (ADP, Sequoia, and Carta).
• Policies: Enforce, modify, and create policies as needed, collaborating with other members of the People Team, Legal, Finance, and other teams within the organization.
• Leave Management: Administer employee leave programs, such as FMLA and disability, ensuring accurate tracking and compliance with applicable laws.
• Visa Administration: Maintain the visa and immigration program for the United States, including processing H-1Bs and green cards.
• Auditing Confidential Data: Conduct regular audits of employee benefits data to ensure accuracy and compliance with internal policies and external regulations, including GDPR, SOC II & HIPAA standards.
• Help Desk Support: Respond to benefit or policy-related tickets that are submitted to the People Team Ticket System 
• Employee Communication: Develop and distribute clear, concise communications to educate employees about benefit options, policy changes, and enrollment procedures.

Key Qualifications:

• Bachelor’s degree in Human Resources, Business, Finance, or other related field.
• 3+ years of experience in benefits administration and/or total rewards.
• Working knowledge of relevant employment laws (e.g., FMLA, HIPAA, COBRA) and experience ensuring compliance
• Experience collaborating with Legal, Compensation, Stock Administration, or Payroll stakeholders.

Preferred Skills, but not Required

• PHR, SHRM-CP, or similar HR Certification. 
• Experience working with a global benefits program or EOR program.
• Proficiency in building reports and analyzing benefits data for actionable insights.
• Familiarity with integrations and workflows to optimize HRIS and benefits systems.

Advantages of joining Turing: