Local Manager
About Us: The Glacier Group is a manufacturer's representative specializing in innovative, energy-efficient HVAC systems for commercial and industrial markets. Our focus is on providing clients with forward-looking solutions supported by expert applications knowledge and first-class customer service.
Role: Local Manager
Ambient HVAC Supply is hiring a Local Manager to oversee The Glacier Group's Madison location. This role is responsible for leading inside sales. This role is responsible for leading inside sales operations while ensuring alignment between sales, warehouse, and administrative functions. It drives team performance, enforces processes, and oversees day-to-day operations—including inventory, purchasing, and order management—to support efficient, accurate, and profitable business activity.
Responsibilities:
Sales Team Management
- Lead and manage the inside sales team to ensure performance and accountability
- Enforce pricing guidelines and approval processes in alignment with national sales and operations leadership
- Monitor adherence to company operational procedures
- Provide guidance and support by addressing questions and resolving escalated issues
- Ensure timely follow-up on open quotes and sales opportunities
- Hold team members accountable for performance, recognizing both achievements and areas for improvement
- Promote efficient and productive use of time across the sales team
Sales Operations Management
- Serve as the local subject matter expert for the ERP system (sales, inventory, and accounting functions)
- Review open sales orders weekly to identify missed billing and unfulfilled orders
- Monitor open purchase orders and address past-due items
- Oversee pick, pack, and ship processes to ensure accuracy and efficiency
- Manage and approve departmental expenses
- Collaborate with accounting to ensure accurate adjustments and process alignment
Warehouse & Operations Oversight
- Partner with operations staff to organize, maintain, and balance inventory levels
- Ensure accurate inventory management, including cycle counts and reconciliation processes
- Oversee local purchasing activities and coordinate with national purchasing teams
- Develop and maintain strong vendor relationships
- Establish and enforce workplace safety protocols
- Ensure all staff maintain required certifications, licenses, and compliance documentation
- Manage office supply levels and ensure timely ordering of operational needs
- Coordinate with building management to address facility issues and ensure timely resolution
Estimated Salary: $60,000-$75,000 annually, with flexibility based on experience
Ambient HVAC Parts Supply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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