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Assistant Configuration Manager

Arlington, Virginia, United States

CoHo Technology Solutions is seeking an Assistant Configuration Manager supports day-to-day operations and reporting on Applications related configuration management details contained in the various CMDB type configuration repositories. Provide support to the Sr Configuration Manager with organization assistance, planning, and implementation of assigned tasks and provide support for a wholistic configuration and management process improvements. The Asst Configuration Manager supports the management of and information gathering for IT Assets, and systems configurations, providing accurate information on configurations and a sound basis for Application Rationalization and Performance Management. As needed, the Asst CM will provide analysis to verify configuration records against the infrastructure and architecture assets and correct any exceptions.

Responsibilities (include but are not limited to):

  • Support the Configuration Management processes for defining requirements and policies
  • Engage with Configuration Management database (CMDB), in accordance with DS requirements
  • Enter/upload Asset data corresponding to CI configuration data, (SQL, ETL, Integration)
  • Support the Sr CM to establish process interfaces to Incident and Problem Management, Change Management, technical support, maintenance and Asset Management processes
  • Review and engage with guidelines for physical and logical separation between development, test and production and the process for deploying and back-out of configuration items
  • Support the Sr CM to track processes for establishing configuration baselines as reference points for rebuilds, and provide ability to document re-establish stable baseline
  • Work with the Sr CM to establish procedures for verifying the accuracy of configuration items, adherence to Configuration Management process and identifying process deficiencies
  • Audit Configuration Management processes and accuracy in maintaining configuration data
  • Support the Sr CM to define asset management strategy and implement Service Asset and CM processes to track and report Configuration Items (CI) dedicated to the CTO network and within the system’s Authorization Boundary
  • Work with Data Analyst / Data Reporter on Power BI visualization/dashboard reporting on Configuration Asset data

Essential Job Requirements:

  • Education:
    •  Bachelor’s degree in related technical field or 5+ years equivalent experience
  •  Required Knowledge/Experience:
    • 4+ years of related professional IT experience
    • 5+ years of general administrative and professional experience
    • Active Secret Clearance
    • Must have basic level of knowledge of Enterprise Configuration Management domains, and experience in at least one of those areas.
    • Production Configuration and Data Management standards
    • Data Integration and Analysis methods and standards.
    • Experience with implementing and maintaining configuration changes and changes to the configuration approval processes and tracking, reporting, and administering configurations
    • General knowledge of database design and use of MS SQL
    • Some experience with working with standard CM best practices
    • Effective data reporting skill with data visualization tools
    • Effective communication skills, both oral and written.
    • Ability to interact with customers of all ranks with diplomacy and tact – occasional interaction with customers at the Division Chief level or above
    • Able to independently conduct research to gather proposed solutions to IT requirements
    • Ability to handle large amounts of data and documents and organize/prioritize it properly.
    • Ability to work effectively and efficiently from home and on-site settings.
  • Preferred Knowledge/Experience:
    • Professional level experience with MS Office tools
    • Data integration strategies (SQL)
    • Knowledge and use of PowerBI
    • Knowledge and use of ServiceNow CM module helpful

 

About Copper River & The Native Village of Eyak:

Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration’s (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE’s ability to facilitate economic advancement.

The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.

Copper River’s Culture

The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Open leave policy and paid holidays
  • Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, regular associates at Copper River.

 

Disclaimer:

The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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