Program Director, Venue Technology

LA28 does not provide relocation assistance.

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The Summer Olympic and Paralympic Games will be hosted in Los Angeles, California in 2028, returning to the United States for the first time in over 30 years. 2028 will be the first time LA hosts the Paralympic Games, creating an opportunity to expand awareness, understanding and inclusion of people with disabilities.

LA28, the organizers for the 2028 Olympic and Paralympic Games in Los Angeles, is on a mission to create an unparalleled Games experience for athletes, fans, partners, our community and our people. Our vision is to collectively create what’s next through sport, community and the power of our differences.

The 2028 Olympics and Paralympics will represent LA and leverage the strength of our community’s creativity as we collectively work to design a Games that we all want to be a part of. We do this by focusing on people and by inviting everyone into the story of the LA28 Games.

The LA28 organizing committee is an independent, non-profit organization that is privately funded and governed by a board of directors. 

Values and Behaviors:

• Optimism – Embody a positive, enthusiastic, and solution-oriented attitude in everything we do; challenge the status quo, inspire and support one another to achieve our best; have our eyes on the future and believe we can make a meaningful impact
• Integrity – We communicate openly and honestly, listen, and respectfully value multiple perspectives; we do what we say and are accountable for everything we do; we do the right thing, always. Even when it isn’t easy
• Excellence – We hold ourselves to the highest standard and expectations; we live our values and truths and persevere through challenges; we are continuous learners and adapt and pivot with speed to meet changing needs
• Inclusion – We seek to represent, include, empower and level the playing field; our work reflects the communities we serve and the world in which we live; we leverage our platforms to bring awareness to issues relevant to who we are
• Co-Creation – We are authors of a shared story. Everyone contributes their unique voice to our shared mission; we share pride in our accomplishments and ownership of our shortcomings
• Boldness – We embrace creativity, courage and outside-the-box thinking; we are unafraid to take risks, explore unconventional solutions, and learn from the process; we are innovators, disruptors, and challengers of the status quo

Program Director, Venue Technology

Venue Technology (VTS) is responsible for the integration and planning of technology services across all Olympic and Paralympic Games venues, as well as the delivery of audio-visual (AV) equipment and services. Additionally, Venue Technology leads the Technology Equipment Allocation Process (TEAP), which ensures demand from other Functional areas (FA) across the Organizing Committee (OC) is planned and managed to align with needs and budget.  

Venue Technology comprises of a Central Team as well as Venue Technology Managers assigned to each Games venue. The Program Director role leads the Central Team and reports to the VP, Head of Venue Technology. As a member of the Venue Technology leadership team, this role will lead Program management and monitoring, AV delivery, TEAP and equipment supply chain, health and safety and VTS team support functions.  

This role is a lynch pin within venue technology, ensuring that the venue teams can deliver to their best ability, whilst managing the key program delivery functions and providing reporting and business intelligence for the whole Technology leadership team. This role has five direct reports, including Games partner roles.  

Key Responsibilities:

• Lead and manage the program management and reporting function for VTS, interfacing with other key FA’s including Venues and Infrastructure, and Planning and Programs. 

• Lead the Venue Technology Implementation Plan creation and delivery, and its integration with the Venue Integrated Schedule and Technology Master Plan. 

• Lead and manage the Technology Equipment Allocation Process, including change control, and budget accountability within VTS.  

• Lead the Audio-Visual delivery project, including the approach to market, specification, RFP process, evaluation, contract management and delivery phases. Line manage AV technical specialists who will support this deliverable. 

• Support the Head of Venue Technology with risk and issue management, dashboarding, program monitoring and reporting.  

• Lead the integration between VTS, Telecoms and Service Delivery workstreams, ensuring the accurate and timely translation of requirements into structured implementation plans. 

• Manage the key technology dependency stakeholder engagement and influence those stakeholders to enable technology focused delivery. 

• Lead the Health and Safety and Permitting function within VTS.  

• Lead the administrative support, change control, drawing (CAD) administration, internal comms, mobilization and logistics functions within VTS, managing the interface with other areas as required. 

• Engage and collaborate with colleagues across Technology and the OC, being the key interface point for relevant topics within area of responsibility.  

• Be a core member of the VTS leadership team, demonstrating good ethics and professional standards. 

Background & Qualifications:

• Minimum 8+ years related experience in technology program and project management.
• Demonstrated track record of on-time project delivery for large, cross-functional projects managing scope, design, budget, reviews, operation, and maintenance.
• Demonstrated knowledge and experience of best practice procurement and contract management in a US, ideally Los Angeles / Californian based context. 
• Knowledge and experience in using relevant tools such as Smartsheet, MS Project, Power BI, or equivalents.
• Whilst not essential, knowledge of Audio-Visual systems as they relate to live events would be well regarded. Additionally, knowledge of Simultaneous Translation or event venue operations would be useful.
• Experience within major events delivery is not essential but would be useful.  

Position Requirements:

Physical Requirements and Working Conditions 

• Majority of the work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment. However, the role will also require visits to event venues, involving physical inspections and assessment of the venue environment. Site visits may require navigating varying environmental conditions in external locations.  
• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods. Initially work involves a hybrid model, with 4 days inwill be at the the Downtown Los Angeles office, per week, but this will change as we approach Games time. The role will involve tight deadlines and handling multiple tasks simultaneously. 
• Flexibility or variability in work schedules, including occasional early morning or late evening meetings. Local, domestic, and international travel may be required. 
• Ability to remain seated, stand, or walk for extended periods of time.
• Capable  to read screens, documents, and other written materials.
• Able to participate effectively in conversations and respond to instructions or alerts.
•  Ability to maintain focus and attention to detail during extended periods of analysis and strategic planning. 

Education:

• Bachelor's degree or relevant experience.  
• A formal project or program management qualification (e.g. Prince2, MSP, PMI etc) is required for this role. 

Expectations:

• A detailed approach to planning and delivery. 

• An ability to brief senior leaders regarding technical and non-technical topics, in particular related to schedule and delivery planning.  

• An inspiring leadership approach to empower teams to go above and beyond to deliver. 

• Ability to effectively communicate technical issues to non-technical people.  

• To be comfortable with uncertainty and change throughout the lifecycle of the role.  

• Be agile and responsive, with an ability to learn and take on new tasks as they become apparent.  

Submission Requirements:

• Resume

The annual base salary range for this position is $150,000.00 - $170,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28 does not provide relocation assistance.

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LA28 is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We strive to build a team that is diverse, inclusive and encourages qualified candidates of all backgrounds, perspectives, and identities to apply. We will consider all qualified candidates with criminal histories in a manner consistent with local law. We assess applications based on relevant skills, education, and experience a candidate can add to our team.