Sr Manager, Revenue Business Operations
Reporting into the Vice President of Revenue, the Sr. Manager, Revenue Business Operations plays a pivotal role in the leadership and strategic oversight of Lucid Motors' Sales, Service, Owner Experience, Retail Development and Fleet Management for North America. This position requires a seasoned individual capable of developing strategy and managing the teams progress on the many complex projects required to deliver the intended results of our strategy. The selected candidate will make balanced decisions as required to steer the organization through the dynamic landscape of the global automotive industry.
The Role:
- Provide strategic support and direction for the Retail Development, Sales, Service, Owner Experience, and Company Fleet Management departments, aligning efforts with the overall mission and vision of Lucid Motors.
- Collaborate with cross-functional teams to ensure a unified approach.
- Manage change initiatives to align with organizational goals.
- Oversee resource planning, including personnel, budgets and other financial aspects, to enhance operational efficiency and day-to-day operations.
- Deploy agile teams and task forces to areas of high impact, optimizing performance and capitalizing on opportunities for improvement.
- Foster and maintain a close working relationship with technical, financial, customer care and strategic functions to synchronize changes across the organization.
- Lead large projects and initiatives from conception to execution.
- Identify and define key objectives, metrics, and performance indicators, implementing tracking mechanisms and data analytics for continuous improvement.
- Establish governance structures to track performance across various stakeholders, fostering effective communication and problem-solving.
- Finalize documents required for approval from senior leadership and/or the Board of Directors.
- Identify and support innovation and process enhancements across all commercial areas.
- Research, benchmark, and analyze data to ensure readiness for studio and service center launches both in existing and new markets.
- Develop a deep understanding of the Lucid products, collaborating closely with engineering and product teams to stay informed about ongoing changes and advancements.
- Monitor and track progress on all programs across the Commercial functions.
Qualifications:
- An undergraduate degree in Engineering or a business-related subject is preferred; advanced degrees are viewed favorably.
- 12+ years of significant operations management and product experience in Sales, Service or Marketing functions. Specific Automotive Experience is a plus.
- Proven track record of leading teams, achieving ambitious targets, and driving process improvement.
- Ability to thrive in a hands-on, dynamic startup environment.
- Passionate about leading innovations in the electric vehicle sector.
- Exceptional IQ balanced with necessary EQ for effective team leadership.
- Visionary and strategic thinker with a forward-thinking style.
- Ability to present to and influence senior leadership
- Strong PowerPoint, Excel and data related systems experience (g. Tableau) especially within the Sales, Service environments.
- Strong project management experience.
Base Pay Range (Annual)
$160,000 - $200,000 USD
By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.
Apply for this job
*
indicates a required field