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Student Internship - IT Service Desk

Fayetteville, AR; Lincoln, NE; Omaha, NE; Overland Park, KS

Company Description

We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities, and our people make it possible.

Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us — and will continue to allow us — to grow. The result? Inspired people, amazing designs, and projects with purpose.

Job Description

As a student intern with our service desk team, you’ll assist with performing routine service desk assignments according to established guidelines which may include services related to user set up, technology assistance, and/or hardware and software installation. Other responsibilities include answering service desk phone calls, configuring new employee computers and replacement computers for existing employees, assisting with maintaining records of employee hardware and software, and logging all communication regarding diagnosed and resolved issues.

We are looking for a student intern to start this summer and continue working during the school year out of either our Overland Park, KS; Fayetteville, AR; Lincoln, NE; or Omaha, NE office.  

Qualifications

You are passionate about:

  • Working collaboratively with others.
  • Having ownership in the work you do.
  • Using your talents to positively affect communities.

You bring to the team:

  • Strong communication skills
  • Ability to contribute and work well on a team
  • Pursuing a bachelor’s in computer information systems, computer science, or other related field is preferred
  • Ability to adhere to the firm’s IT security policy and follow established procedures
  • Basic knowledge of Microsoft Windows and Office products
  • Ability to lift 25 pounds occasionally
  • Ability to work part-time hours in the office during the school year 

#LI-DNI

Additional Information

Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we’re here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it.

As an Olsson employee, you’ll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you’ll:

  • Become an owner in the company after your first year through our Employee Stock Ownership Plan (ESOP)
  • Engage in work that has a positive impact on communities
  • Receive an excellent 401(k) match
  • Participate in a wellness program promoting balanced lifestyles
  • Benefit from a bonus system that rewards performance
  • Have the possibility for flexible work arrangements

Please note: The benefits listed above apply to full-time employees. If you're applying for an internship, you can learn more about internship-specific offerings and experiences at Olsson by visiting https://www.olsson.com/internships.

Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.

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