Dental Insurance Coordinator (Lodi Pediatric Dentistry)

Summary:

Join Lodi Pediatric Dental as a Front Office Administrator, where you'll play a crucial role in creating a positive dental experience for children. We are looking for a team-oriented individual eager to embrace cross-training and long-term professional growth in a supportive, drama-free environment.

Responsibilities:

• Perform basic front office administrative duties
• Verify insurance and calculate copay amounts daily
• Manage accounts receivable and resolve unpaid balances with insurance companies and patients
• Submit and resubmit insurance claims as necessary
• Bill primary and secondary insurances accurately
• Complete credit card and Care Credit end-of-month reports
• Post checks and track anomalies requiring additional follow-up
• Scan Explanation of Benefits (EOBs) into patient charts
• Batch and send claims efficiently
• Document all financial notes in patient journals

Required Qualifications:

• 1 year of experience with main pediatric dental codes
• 2 years of dental billing/insurance coordination experience (flexible)
• 6 months of experience with Dentrix dental record software
• Experience with Weave digital form and text system (preferred, not required)