Sr. Operations Program Manager

Taiwan, Taipei City

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Principle Duties / Responsibilities:

In this role, you will lead manufacturing and production operations initiatives for several high-profile products from mid-stage development through mass production and sustaining engineering phases. As a leader within our development team, you will build and maintain positive working relationships between technical teams, contract manufacturing partners and business/product owners to deliver on strategic product development and sustaining initiatives.

A successful Senior Operations Program Manager is energetic, detail oriented, motivated and an excellent communicator. They should be familiar with the various stages product development, operations and logistics planning and program/project management methodologies.

The successful applicant is:

  • Experienced in manufacturing, process engineering, logistics, strategic component sourcing, risk mitigation and/or supply chain management.
  • Results oriented with attention to detail and a strategic long-term planning perspective
  • Proficient at addressing various partners from individual contributors, up through senior leadership.
  • Technically proficient and has prior contract manufacturing partner management experience.
  • A liaison to vendors and technical teams to design, develop and deliver products on time and within budget
  • Familiar with product lifecycle management methodologies

Required Knowledge / Skills:

  • Self-motivated with incredible attention to detail
  • Deep understanding of supply chain, logistics, sales forecasting and component procurement standards
  • Excellent written and verbal communication skills.
  • Must be inventive and seek solutions through information gathering, partner discussions, and/or judgment calls
  • Experience in the video game industry is not required, but interest and passion for gaming, digital entertainment, consumer electronics, and technology is a plus

Required Experience / Education:

  • Bachelor’s degree in operations management or engineering related fields preferred. Masters or MBA are a plus.
  • 7+ years of validated experience in product development or manufacturing operations related roles with a strong background of supporting the development of new consumer electronic devices
  • Significant prior experience with ERP/MRP systems and logistics and supply chain planning
  • Strong working knowledge of hardware product safety and regulatory compliance certifications (FCC, CE etc.) process and requirements.
  • Leading overseas manufacturing partners in planning and performing development builds and new product development stages
  • Capable of leading operations schedules, production planning and materials readiness efforts to meet product development landmarks.
  • Coordinating production readiness with engineering, operations, and internal/external teams
  • Evaluating capacity planning and production throughput estimations
  • Proficient with multiple software platforms such as MS Office, Confluence, Jira

Working Conditions:

  • Strategically located in Taiwan to better support our Asia manufacturing supply chain and Tokyo team member interactions
  • International travel required. Estimated 15 - 20%
  • Individual Contributor: Does not have direct supervisory responsibilities nor budgetary or hiring accountabilities

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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US Voluntary Demographic Question

 

Voluntary Self-Identification

Our vision at PlayStation is to bring out the best in our global team members by creating a sense of belonging, being a place where they can grow, and ensuring everyone feels valued, heard, and supported so we can push the boundaries of play. That vision begins our candidates, and we are working to better understand the diversity of our candidate population.  
 
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  • Disabled Veteran: a veteran of the U.S. military who is entitled to compensation (or who would be entitled to compensation if not for the receipt of military retired pay) under the administration of the Secretary of Veterans Affairs and/or a person who was discharged or released from active duty because of a service-connected disability. 
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  • Armed Forces Service Medal Veteran: a veteran who, while serving on active duty in the U.S. military, participated in a U.S. military operation for which an Armed Forces Service Medal was awarded pursuant to Executive Order 12985.

 

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Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and will not be seen by selecting officials or anyone else involved in making personnel decisions, nor will it be shared with our accommodations team . Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past.

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