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Director, Talent Acquisition Operations & Program Management

United States, Remote

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Director, Talent Acquisition Operations & Program Management 
US Remote, California preferred (willing to travel quarterly*) 

We are seeking a dynamic and strategic Director of Talent Acquisition Operations & Program Management to lead and evolve our global recruiting infrastructure, systems, and programs. This senior leader will drive operational excellence across the AMER, EMEA, and APAC regions, supporting the Early Careers team, TA Operations & Programs team, and Recruiting Coordinators. 

The ideal candidate brings extensive experience operating in a global environment, with the ability to drive consistency while adapting to regional nuances. They are an innovative, consultative, and data-driven operational leader, deeply skilled in Agile project management, recruiting systems, and scaling best-in-class programs across a matrixed organization. 

Key Responsibilities 

Global Operational Strategy & Leadership 

  • Develop and execute a comprehensive TA operations strategy that supports delivery across AMER, EMEA, and APAC, ensuring regional alignment with global standards.
  • Lead, manage, and mentor the TA Operations & Program Management team and Recruiting Coordinators with a focus on cross-regional effectiveness, service consistency, and scalable practices.
  • Serve as a global subject matter expert, advising TA and business leaders on how to operationalize and localize processes, tools, and programs effectively across geographies. 

Program Management & Innovation 

  • Drive innovation in global TA program methodology, introducing scalable and differentiated approaches to improve candidate experience, recruiting capacity, and operational excellence.
  • Own and lead complex, global programs that support strategic priorities such as Early Careers, hiring manager enablement, and recruiter effectiveness.
  • Act as a project owner in an Agile environment, managing timelines, sprints, retrospectives, and stakeholder coordination across time zones and cultures. 

Risk & Change Management 

  • Proactively identify global and regional operational risks; implement mitigation strategies to protect program integrity and compliance.
  • Design and execute change management initiatives to support global adoption of new tools, workflows, and operating models. 

Systems, Tools & Data Integrity 

  • Own and optimize recruiting technologies across all regions, including Workday and Greenhouse, ensuring global configuration consistency and localized support.
  • Lead efforts to ensure data accuracy, adoption, and compliance across systems and workflows.
  • Translate complex data and trends into insights and actionable strategies for global improvement. 

Stakeholder Enablement & Global Collaboration 

  • Collaborate with HR, Legal, DEI, IT, and Finance partners across regions to ensure alignment of recruiting processes and systems with business needs.
  • Create and scale global enablement initiatives, such as toolkits, dashboards, and training for recruiters and hiring managers. 

Qualifications:

  • 15+ years of progressive Talent Acquisition experience, including at least 5 years in TA operations and program management.
  • Global experience supporting recruiting teams across AMER, EMEA, and APAC is required.
  • Demonstrated leadership in a complex, matrixed, and multicultural environment.
  • Advanced proficiency with Greenhouse and Workday; experience implementing or optimizing recruiting technologies at scale.
  • Strong Agile project management skills, with the ability to lead large-scale initiatives across regions using iterative planning and delivery.
  • Strategic thinker with excellent executional rigor and stakeholder management.
  • Proven ability to drive cross-functional alignment, change management, and process innovation globally.
  • Data-driven mindset with strong analytical, communication, and storytelling skills. 

Preferred Attributes 

  • High EQ with a global mindset and sensitivity to cultural and operational differences across regions.
  • Passion for team development, inclusion, and continuous improvement.
  • Ability to balance strategic vision with hands-on execution.
  • Thrives in ambiguity and leads with curiosity, empathy, and accountability. 

*PlayStation offers a global hybrid office/remote working model — Flex Modes — which aims to combine the flexibility of remote working with the magic of in-person collaboration. The model is built upon the principle of working together in-person as work requires, with the freedom to work remotely otherwise. We will consider fully remote candidates who are able to come in for 'Moments that Matter'.
 

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 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

 

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. 

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. 

In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.

$192,300 - $288,500 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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Our vision at PlayStation is to bring out the best in our global team members by creating a sense of belonging, being a place where they can grow, and ensuring everyone feels valued, heard, and supported so we can push the boundaries of play. That vision begins our candidates, and we are working to better understand the diversity of our candidate population.  
 
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