Senior Software Engineer I (QA) - MRX Solutions Team

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

SurveyMonkey's Market Research Solutions team operates at the cutting edge of an innovative industry, empowering millions worldwide to make crucial product and marketing decisions daily. We are a small, agile, and autonomous group of engineers, product managers, designers, and sales professionals dedicated to advancing our solutions swiftly and effectively. Our engineering teams are accountable for delivering robust services and tailored experiences across a spectrum of products, from self-serve to highly specialized market research use cases.

We are seeking an individual passionate about maintaining high quality across all stages of development, from gathering feature requirements to defining test plans, conducting cross-browser testing, managing bug filings, and overseeing web application releases to production. You understand that automated testing is paramount for maintaining quality, yet you also value manual testing as a crucial component of the QA process. You will collaborate closely with developers, fellow QA specialists, designers, and product managers within an agile team environment. Your goal is to foster a culture of excellence in testing across SurveyMonkey's engineering teams through peer review and continuous training initiatives.

What you’ll be working on

• Engaging in all phases of our agile software development process, from initial planning to final deployment.
• Collaborating closely with product and design stakeholders to deliver iterative value.
• Developing automation tests and frameworks to enhance our services and user experiences.
• Overseeing the seamless integration of automated and manual testing into our release processes.
• Monitoring and ensuring the observability of our features and functionality.
• Utilizing Jira to report issues and validate their resolutions through automated or manual testing.

We’d love to hear from people with

• 8+ years of experience in QA roles.
• Proficiency in maintaining automated tests using JavaScript-based frameworks such as WebdriverIO, TestCafe, Protractor, or similar.
• Experience verifying RESTful API services through code-based testing.
• Demonstrated ability in authoring and driving test and automation planning, and mentoring others.
• Familiarity with case management tools like TestRail and Jira, as well as monitoring tools like Splunk.
• A growth-oriented mindset with a data-driven approach to problem-solving.

This opportunity is hybrid and requires you to work from the SurveyMonkey office in Bengaluru 3 days per week.

#LI-Hybrid

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow.  We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.