Salesforce Software Engineer

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We’re looking for a Salesforce Engineer to join our global Business Systems team. This role will collaborate closely with our GTM Applications team while optimizing the current Salesforce platform, simplifying user experiences and creating effective data flows across systems (Salesforce, Zuora, and more). As a Salesforce Developer, you will be responsible for the scalability, development and integration of our Salesforce instance & other applications in our business technology stack. If you are looking for an opportunity to bring your creative problem solving skills & work in an agile, fast-paced organization, while driving significant business impact - this is the role for you.

What you’ll be working on

• Collaborate with Operations Leaders and your scrum team to translate their desired business outcomes into scalable processes & solutions
• Solve moderate complexity business problems by analyzing current business challenges and recommending a scalable technical solution that maximizes the use of Salesforce platform
• Deploy, administer, troubleshoot, test, monitor, support, and operate a scalable code with the Salesforce Platform (including 3rd party integrations)
• Optimize the end-user experience across our key processes 
• Maintain advanced knowledge of the Salesforce ecosystem architecture & data flows
• Ensure adherence to high quality software development practices

We’d love to hear from people with

• Hands-on experience with Salesforce platform (configuration & code)
• Strong understanding of the GTM and day-to-day challenges facing typical Sales & Service organizations
• Solid experience with Salesforce in both an admin & development capacity
• Salesforce Admin and Developer I certification (preferred) along with Salesforce CPQ Specialist Certification 
• Expert in creating flows and writing Apex with a proficiency in HTML, XML, JavaScript, XML, CSS, JSON and REST-based web services
• Strong expertise in writing flows, test classes & building triggers, batch classes, future methods etc.
• Experience with CI/CD and deployment techniques
• Experience with agile methodologies
• Ability to communicate written and orally in English at the B2+ level

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, this opportunity is hybrid and requires you to work from the SurveyMonkey office in Heredia 3 days per week.

Please apply using an English version of your resume/CV.

#LI - Hybrid

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow.  We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.