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Technical Product Manager

Durham, NC

Toshiba Global Commerce Solutions is seeking a Technical Product Manager that is responsible for leading the product vision, strategy, and execution of the ELERA Platform—TGCS’s next-generation POS software.

This individual bridges deep technical understanding with strong business acumen, translating market needs and customer requirements into actionable development strategies. Working across cross-functional teams, including engineering, architecture, UX, marketing, and services, the TPLM owns the platform roadmap and champions a modular, scalable, cloud-compatible platform approach. 
 
This role requires a strong grasp of enterprise software architecture (especially hybrid and SaaS deployments), agile product ownership, and technical leadership across services, integrations, APIs, and development lifecycle planning. The TPLM also plays a critical role in modernizing legacy systems, aligning internal stakeholders, and ensuring platform readiness to support new vertical solutions and customer implementations. 
 
In this role, you’ll have the opportunity to work at the intersection of cutting-edge technology and business innovation. You’ll focus on creating breakthrough solutions that accelerate customer growth and revenue, turning big ideas into measurable business outcomes. 

Responsibilities:

  • Define, prioritize, and communicate platform roadmap and backlog based on market needs, technical strategy, and business goals
  • Lead cross-functional technical teams through agile ceremonies, ensuring alignment on scope, timelines, and release planning
  • Serve as a subject matter expert for the ELERA platform architecture and integration approach
  • Collaborate with product development, architecture, and services teams to drive technical execution and solution readiness
  • Engage with internal and external stakeholders to gather and validate business and technical requirements
  • Drive the evolution of the platform to support new features, extensibility, and scalability
  • Contribute to go-to-market planning, competitive analysis, and enablement of internal teams

Required Skills and Background:

  • 8+ years of experience in product management, software development, or technical leadership roles 
  • Strong knowledge of enterprise architecture, cloud platforms (ie. Azure), SaaS models, Java, microservices, containers (Docker/Kubernetes), and APIs 
  • Experience managing hybrid deployments (on-prem and cloud), with emphasis on scalable platform design 
  • Agile leadership experience, particularly acting as a Product Owner with proven success in leading scrum teams through product lifecycle 
  • Proficient in utilizing AI-driven solutions to assist in the creation and optimization of functional and technical requirements
  • Strong ability to write clear, actionable requirements and break down complex systems into manageable components 
  • Exceptional communication skills with the ability to present complex concepts to technical and non-technical audiences alike 
  • Strong cross-functional collaboration, influencing without authority, and stakeholder alignment 
  • Experience driving go-to-market readiness, working with sales, services, and marketing teams 
  • Experience working with and a solid understanding of non-relational databases such as MongoDB 
  • Self-starter with a hands-on approach, able to independently explore, test, and validate product functionality—especially in resource-constrained environments

 

Preferred:

  • Master’s degree in Computer Science, or related discipline 
  • Demonstrated success in managing global software releases in fast-paced, agile settings. 
  • Technical background with hands-on engineering or systems integration experience 
  • Familiarity with the retail technology space, POS platforms, and omnichannel commerce systems 

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

  • Group health coverage (medical, dental, & vision)
  • Employee Assistance Programs
  • Pre-tax spending accounts
  • 401(k) plan (with company match)
  • Company provided life insurance
  • Pet Insurance
  • Employee discounts
  • Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

 

 

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