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Sales Operations Manager

New York City, NY

Tubi is a global entertainment company and the most watched free TV and movie streaming service in the U.S. and Canada. Dedicated to providing all people access to all the world’s stories, Tubi offers the largest collection of on-demand content, including over 250,000 premium movies and TV episodes and over 300 exclusive originals. With a passionate fanbase and over 80 million monthly active viewers, the company is committed to putting viewers first with free, accessible entertainment for all.

About the Role:

As the Sales Operations Manager, you will serve as a key contributor to the Sales Operations function, driving strategic enhancements to our Salesforce platform and sales processes. The Sales Operations Manager will implement forward-thinking strategies to optimize workflows, deliver actionable reporting and insights, and develop training programs that promote sales adoption and data accuracy. Your leadership will ensure that the sales organization is fully equipped with the systems, insights, and guidance they need to achieve ambitious revenue goals.

Key Responsibilities:

  • Lead CRM Initiatives: Develop and implement the Salesforce strategy for Tubi within Salesforce, ensuring its alignment with Tubi and Fox’s evolving business needs
  • Cross-Functional Collaboration: Partner closely with Tubi sales Account Executives & management, Internal Fox systems teams, and Salesforce Tech to troubleshoot issues, prioritize enhancements, and maintain a streamlined Salesforce environment
  • Data Integrity & Reporting: Ensure the accuracy and integrity of sales data through ongoing quality assurance processes, maintaining reliable pipeline and forecasting metrics. Develop and manage dashboards and reports tailored to the needs of sales leadership, account executives, and B2B marketing initiatives. Collaborate with Sales and Business Operations teams to support weekly revenue forecasting, leveraging pipeline data and direct sales input to deliver comprehensive insights
  • Process Optimization: Continuously refine and document sales processes to enhance data accuracy, operational efficiency, and consistency within sales systems. Establish and systematize best practices to streamline workflows and ensure seamless execution of critical sales activities
  • Training & Adoption: Develop and deliver training, documentation, and ongoing support to the sales team, ensuring effective utilization of CRM (Salesforce) tools, workflows, and best practices
  • Workflow Automation: Collaborate with department heads within Sales to automate workflows and reduce manual administrative tasks, enabling faster, more informed decision-making

Qualifications & Requirements:

  • Experience: Minimum of 5 years in Sales Operations, Salesforce administration, or related roles, ideally within media, advertising, or a technology-driven environment
  • Project Management: Excellent project management abilities, with a proven track record of managing multiple workflows and deadlines simultaneously in a dynamic environment
  • Technical Proficiency: In-depth experience with CRM systems (experience with Salesforce needed) and reporting/analytics tools
  • Strategic & Analytical Mindset: Demonstrated ability to identify operational gaps, recommend solutions, and implement strategies that improve efficiency and accuracy
  • Communication & Collaboration: Exceptional communication skills, with a track record of fostering positive relationships and driving alignment across cross-functional teams
  • Adaptability & Initiative: Self-motivated and able to thrive in a fast-paced environment, taking initiative to address challenges and consistently improve operations

Nice To Have: 

Industry & Technical Knowledge: Understanding of programmatic platforms, and ad-serving technology

Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is listed annually below. This role is also eligible for an annual discretionary bonus, and various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents.

New York City and Westchester County, NY Compensation

Base ($119,994 to $135,773 / year) + Bonus + Benefits

#LI-DNI

Tubi is a division of Fox Corporation, and the FOX Employee Benefits summarized here, covers the majority of all US employee benefits.  The following distinctions below outline the differences between the Tubi and FOX benefits:

  • For US-based non-exempt Tubi employees, the FOX Employee Benefits summary accurately captures the Vacation and Sick Time.
  • For all salaried/exempt employees, in lieu of the FOX Vacation policy, Tubi offers a Flexible Time off Policy to manage all personal matters.
  • For all full-time, regular employees, in lieu of FOX Paid Parental Leave, Tubi offers a generous Parental Leave Program, which allows parents twelve (12) weeks of paid bonding leave within the first year of birth, adoption, surrogacy, or foster placement of a child in addition to applicable government leave program(s) and FOX’s short-term disability policy. This time is 100% paid through a combination of any applicable state, city, and federal leaves and wage-replacement programs in addition to contributions made by Tubi.
  • For all full-time, regular employees, Tubi offers a monthly wellness reimbursement.

Tubi is proud to be an equal opportunity employer and considers qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records. We are an E-Verify company.

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