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Senior UX Writer

Campinas, São Paulo, Brazil

About BEES

Join us to build the future of B2B commerce!  

BEES is AB InBev’s B2B platform. Through our ecosystem, merchants and retailers across 29 countries can stock their businesses quickly, easily, and securely. 
At BEES, we dream big, lead with purpose, and develop technology that transforms the way retailers and sellers grow.  

Every line of code and every partnership is built in service of a single mission: to make commerce better for retailers and sellers around the world. Here, your work is not just important. It makes a difference!  

About this opportunity

As a UX Writer at BEES, you will be part of the team responsible for the concept and creation of B2B solutions focused on the Customer Support user experience and the creation of interfaces that connect BEES with our customers. You will be working closely with fellow product designers, product management, engineering teams, and stakeholders to bring BEES products to life through delightful and effective product experiences. BEES is seeking a user-centric and data-driven UX writer to oversee our organization’s consumer-facing UX writing strategy, research, and execution. You will work with and support teams responsible for the concept and creation of all BEES apps and products and report to the UX Writing and Localization Manager. 

What you will do: 

  • Ownership:Be responsible for the creation of copy within BEES projects and ensure consistency across all the products. 
  • Execution: Turn technical and complex copy into clear and concise copy.
  • Organization:Maintain guidelines and style guides that include tone of voice. 
  • Analysis: Understand data and how to use it for content strategy.
  • Collaboration: Work with different stakeholders to ensure the copy and strategy is aligned with overall company goals.
  • Strategy:Understand key product strategy metrics tying them into your content strategy. 
  • Writing process: Test copy ideas to best support and guide our users. 

What we're looking for:

  • Bachelor’s degree.
  • Excellent written & verbal communication and presentation skills (in English).
  • Experience delivering end-to-end digital products within a cross-functional, iterative team environment that leverages quantitative and qualitative measurement. 
  • Demonstratedability to think at a high level about product strategy but also act tactically with speed and precision. 
  • Your experience across a range of design thinking approaches and methodologies allows your team to quickly discover the right answer to user problems.
  • The ability to craft copy in a variety of different formats, from microcopy to long-form.
  • Ability to manage and contribute to multiple projects concurrently without missing a beat.
  • Accuracy and attention to detail when delivering copy and guidelines.
  • Possess an understanding of content strategy and how that relates to business strategy and delivery copy that promotes this relationship. 
  • Ability to manage and contribute to multiple projects concurrently without missing a beat.
  • Experience leveraging AI tools to enhance UX writing workflows, improve content quality, and increase efficiency, while knowing when to rely on your own expertise to create the best experience for users.

Bonus points: 

  • Experience with working on products that encompass multiple languages. 
  • Fluent Spanish.

 

 

What we offer 
• Performance-based bonus* 
• Attendance bonus* 
• Private pension plan 
• Meal allowance 
• Casual office and dress code 
• Days off* 
• Health, dental, and life insurance plans 
• Discounts on medications 
• Partnership with WellHub 
• Childcare assistance 
• Discounts on Ambev products* 
• Clube Ben partnership 
• Scholarship program* 
• School supplies support 
• Language learning platforms and training 
• Transportation allowance 

*Applicable rules apply. 

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Demographic Brazil

ABInBev is committed to creating a diverse and inclusive workforce and culture. We conduct confidential surveys to better understand & ensure we provide equal opportunity throughout our end-to-end recruitment process. Individuals seeking employment at ABInBev are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

When you apply to a job on this site, the personal information contained in your application will be collected by ABINBEV SERVICES LLC. Your personal information will be processed in accordance with the law for the purposes of managing ABINBEV’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.

On a voluntarily basis and subject to receiving your express consent, you’ll be asked demographic questions about your ethnicity, gender, sexual orientation and ability status. We collect this information for the purposes of supporting a diverse and inclusive workforce - it will not be considered in the hiring process or thereafter and all information will be reviewed collectively rather than individually. We won’t sell or share this information with third parties, but please note that we use Greenhouse Software Inc to manage the recruitment and hiring process on our behalf.

Your personal information will be retained by us for 2 (two) years from collection. You have the right to request access to your personal information, to request that your personal information be rectified or erased, and to request that processing of your personal data be restricted at any time. You can do so by contacting https://contactus.ab-inbev.com/ if you are located outside Europe, and emailing abi-team@firstprivacy.com if you are located in Europe. We expect that our procedures will deal fairly and promptly with your request. However, if you remain dissatisfied, you have the right to lodge a complaint with your local data protection authority.

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