Software Engineer (DevRev Labs)

DevRev

At DevRev, we’re building the future of work with Computer – your AI teammate.

Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps.
Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work.

How?

Easy: it’s the only platform capable of…

Complete data unification
Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory.

Powerful search, reasoning, and action
Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Even more impressive: it offers employees insights, strategic and proactive suggestions, plus powerful agentic actions.

Extensions for your teams and customers
Computer doesn’t make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems.

This isn’t just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier.

We call this Team Intelligence. It’s why DevRev exists.

Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.

About DevRev Labs

DevRev Labs is the technical Center of Excellence (CoE) focused on accelerating revenue by building and maintaining opinionated, reusable solutions and advanced AI agents for strategic opportunities. The Labs team owns the creation and evolution of repeatable intellectual property, including vertical solution blueprints, AI agent patterns, reference architectures, and Proof-of-Concept (PoC) accelerator kits. By partnering with Presales and Product/Engineering, the Labs ensure that solutions are aligned with both field needs and the core product roadmap, with a guiding target of dedicating 70% of its time to building and maintaining these reusable solutions and agents.

As a Software Engineer in DevRev Labs, you would be one of the core builders who translates designs and patterns into working software and reusable assets. Your high-level responsibilities would include implementing AI agents, workflows, integrations, and solution components defined by Solutions Architects. A key focus is building and maintaining PoC kits, demo environments, and reusable components that empower the Presales team to run most PoCs efficiently without deep engineering support. This role is crucial for hardening early, successful solutions into stable, repeatable assets that are used widely across the company, contributing directly to the central solution library and influencing the broader product capabilities.

Role Overview:

This is an ideal opportunity for someone early in their career who loves to code, build, and deliver real-world solutions 

As a Software Engineer at DevRev Labs, you’ll work closely with Architects to bring customer AI agents to life on the DevRev platform. This role is deeply hands-on, focused on coding, integration, and technical implementation within DevRev’s API-first, AI-powered ecosystem.

As part of DevRev Labs, you’ll be responsible for translating solution designs into production-grade implementations, ensuring customers realize the full value of DevRev’s platform. You will also be responsible for documenting internal business and technical use cases to help customers across the globe. 

Key Responsibilities:

• Hands-on Development: Deep technical high code expertise using DevRev’s agentic framework, APIs, SDKs or any other libraries, delivering clean, efficient, and reusable code.
• Solution Implementation: Collaborate with Solution Architects to translate architecture and design documents into functional workflows, integrations, and automations.
• Proof of Concept (PoC) Delivery: Assist in building, testing, and iterating PoCs that validate customer requirements and demonstrate platform value.
• Technical Collaboration: Work with cross-functional teams (Product, Engineering, Customer Success, Presales) to resolve technical challenges and align customer needs with platform capabilities.
• Continuous Learning: Deepen your knowledge of DevRev’s ecosystem, AI/ML features, and third-party integrations to grow into a senior engineer role.
• Knowledge Sharing: Contribute to internal solution hubs and technical documentation to capture reusable patterns and repeatable best practices.

Qualifications & Experience:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 1-3 years in Software Engineering, ideally within B2B SaaS.
• Strong technical acumen across APIs, Webhooks, Databases, DevOps, cloud platforms, and modern SaaS stacks.
• Excellent communication skills with clear articulation
• Curious problem-solver with strong analytical and debugging skills.
• Comfortable working in customer-facing technical roles and collaborating with cross-functional teams.
• Eager to learn and grow into advanced solution design and architecture responsibilities.

Core Skills:

Consultative & Soft Skills

• Learn and Listening: Fast learner. Understand customer needs, ask clarifying questions, and capture requirements accurately.
• Communication: Explain technical details in clear, simple terms to non-technical stakeholders.
• Collaboration: Work closely with Solution Architects, senior engineers, and cross-functional teams without hesitation to ask for guidance.
• Problem-Solving Mindset: Show curiosity and persistence when troubleshooting, with a focus on customer outcomes.
• Adaptability: Be open to feedback, new tools, and evolving project scopes.
• Customer Empathy: Demonstrate a service-oriented mindset, ensuring customers feel heard and supported.
• Professionalism: Represent DevRev well in client interactions, even in shadowing or supporting roles.

Technical & Hands-On Skills:

• Strong coding skills with proficiency in any of Go, Python, JavaScript/TypeScript, or other modern languages relevant to any development framework.
• Hands-on experience building with APIs, SDKs ensuring solutions are extensible and reusable.
• Ability to implement custom workflows, automations, and data models within any AI ecosystem.
• Comfortable debugging as well as integrating with third-party applications.
• Basic understanding of system design, scalability, and permission-aware access control in multi-tenant SaaS platforms.
• Skilled in using AI Powered IDE to deliver production-ready code.
• Fast learner with the ability to prototype, test, and iterate on solutions in collaboration with Architects and Engineers.
• Experience building solution using Schematic design flow diagram like PUML, draw.io , Lucidchart, Visio, MURAL etc is a plus

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. 

That is DevRev!