Content Specialist

Lightspeed is looking for a results-driven, strategic British English writer to be the voice of Lightspeed for the hospitality industry in The UK region.  As a key member of Lightspeed’s dynamic in-house marketing team, you’ll deliver content for a range of projects on multiple channels. You’ll be the go-to expert on Lightspeed’s suite of software solutions for restaurants, supporting the hospitality marketing team with campaign ideation and execution, editorial planning and additional initiatives that expand our reach into new and existing markets. Your work will have a direct impact on positioning Lightspeed as the leading commerce platform for restaurants. 

You’ll be responsible for: 

• Delivering highly polished, creative and impactful copy that supports the go-to-market strategy, multichannel marketing activations and product launches. 
• Managing and executing the content calendar for your specific region and industry (blogs, social media, events, customer stories, bylines, etc.) to support marketing and PR needs
• Localising material from other English-speaking regions
• Developing a good knowledge of our key products, customers and businesses, and building strong relationships with internal stakeholders
• Writing and managing content on our website, ensuring it follows style guidelines and making recommendations for improvements
• Optimising content performance with guidance from acquisitions and marketing leads
• Staying up to date on hospitality industry news and trends

You’ll bring to the team:

• 1-3 years of experience in SAAS marketing, copywriting or journalism
• Bachelor’s degree or equivalent experience
• Excellent people skills and the ability to collaborate with cross-functional teams, from sales to product to support
• Ability to take complex concepts and explain them simply and briefly
• Outstanding writing skills and incredible attention to detail 
• Ability to poke holes in copy—including your own—and iterate quickly
• Knowledge of social media platforms
• Familiarity with content management systems like Wordpress
• A passion for hospitality or a willingness to learn more 

Even better if you have, but not necessary:

• SEO knowledge 

What’s in it for you?

• Ability to do your job in a truly flexible environment;
• Work in a team big enough for growth but lean enough to make a real impact.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.