New

Account Director

Prague, Czech Republic

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role:  Account Director 

Location:  Prague, Czech Republic (Office presence expected at minimum 3 days per week)

 

About the role: 

You should be a strong strategic thinker, with an agency background. You will be working closely with the Client as long-term business partners, steering the development of their brand and marketing strategies.

This role requires a courteous, positive and high-energy individual with great people skills. Someone who works hard, but has fun with it and who can demonstrate a proven track record of driving complex projects forward in a timely fashion. You should have a meticulous attention to detail, establishing yourself as a safe pair of hands ensuring nothing falls through the cracks on projects or the day-to-day management of the account.

Experience in and a passion for championing and producing engaging and business-driving creative across a fully integrated channel mix is a must.

What you will be doing: 

  • Drive client strategy and become the primary client contact for key clients, ensuring the OLIVER provides a lead agency role
  • Understand our agency offering to lead new business opportunities in collaboration with the CSD, making key decisions and playing a crucial role in developing these opportunities
  • Define deliverable client objectives and set standards of excellence for all client activity, driving commitment from all levels of the team
  • Monitor and review the processes and skills of the team ensuring the clients receive best in class service
  • You are able to challenge the client when necessary, whilst keeping a positive relationship.
  • You negotiate to create win-win compromises with your client on behalf of your team members where needed.
  • Acts as a respected line manager, working closely with line reports to maximise strengths, improve weaknesses and support career development
  • Responsible for week, monthly and quarterly reporting

What you need to be great in this role: 

  • Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.
  • The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity.
  • Knowledge of account management and invoicing.
  • Be someone that is commercially astute with a real attention to detail that is passionate about bringing out the very best in the people you manage
  • Proficient in Adobe CC, Microsoft Office, and other related software.
  • Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.
  • Lean in attitude to support where needed across the team.

Req ID: 11766
#LI-AB1 #LI-midsenior #LI-Onsite

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   
 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

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