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Senior UX Designer

Mesa, Arizona, United States

The Company 

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

As a Senior UX Designer specializing in public safety software applications, you will play a crucial role in creating intuitive, visually appealing, and highly functional user interfaces that meet the unique needs and challenges of our users in emergency response and law enforcement environments. You will collaborate closely with product managers, software developers, and end-users to understand their requirements, translate them into compelling design concepts, and deliver exceptional user experiences that enhance operational effectiveness and situational awareness.

Join us in making a difference in the lives of emergency responders and the communities they serve. As a UI/UX Designer, you will have the opportunity to shape the future of public safety software and contribute to our mission of saving lives and protecting communities. We offer a collaborative and supportive work environment where your creativity, expertise, and dedication are valued and rewarded.

What You’ll Do

User Research and Requirements Gathering:

  • Conduct user research, usability testing, and stakeholder interviews to gain insights into user needs, pain points, and workflow challenges.
  • Collaborate with product managers and subject matter experts to define user personas, user journeys, and functional requirements for public safety software applications.

UI/UX Design and Prototyping:

  • Create wireframes, mockups, and interactive prototypes to illustrate design concepts and user interactions.
  • Develop intuitive user interfaces and navigation flows that optimize usability, efficiency, and accessibility for emergency responders and law enforcement personnel.
  • Incorporate best practices in visual design, information architecture, and interaction design to ensure consistency and coherence across software applications.

Accessibility Governance:

  • Lead the governance of the internal accessibility program, ensuring compliance with accessibility standards (e.g., WCAG) across all design efforts and software applications.
  • Establish and maintain accessibility best practices, documentation, and resources to guide team members and stakeholders in delivering inclusive software solutions.
  • Collaborate with cross-functional teams to conduct accessibility audits, implement findings, and continually improve user experiences for all, including those with disabilities.

Collaboration and Iteration:

  • Work closely with cross-functional teams, including software developers, product managers, and quality assurance engineers, to translate design concepts into production-ready interfaces.
  • Iterate on design solutions based on feedback from stakeholders, user testing sessions, and usability studies.
  • Advocate for user-centered design principles and contribute to a culture of continuous improvement and innovation within the organization.

UI/UX Standards and Documentation:

  • Establish and maintain UI/UX design standards, style guides, and design system components for public safety software applications.
  • Document design specifications, interaction patterns, and visual assets to ensure consistency and scalability across products and platforms.

What You Bring

  • Bachelor’s degree in Human-Computer Interaction, Design, Computer Science, or related field.
  • 5+ years of experience in UI/UX design for software applications, with a focus on complex, data-intensive systems or public safety software.
  • Proficiency in design tools such as Sketch, Adobe XD, Figma, or similar prototyping and wireframing tools.
  • Strong understanding of user-centered design principles, usability testing methodologies, and accessibility standards (e.g., WCAG).
  • Experience leading or contributing to internal accessibility programs and integrating accessibility best practices into the design process.
  • Experience working in an Agile development environment, collaborating with cross-functional teams, and delivering high-quality design solutions within iterative release cycles.
  • Excellent communication skills, with the ability to articulate design concepts, present findings, and advocate for user needs to diverse stakeholders.
  • Passion for public safety and a commitment to creating software solutions that empower first responders and enhance community safety.

Equal Opportunity 

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact info@versaterm.com. 

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