IT Infrastructure Lead - Acceptance

Aspire is the leading all-in-one finance operating system for growing businesses in APAC. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and MSME to realise their full potential. 

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and helped more than 15,000 businesses using our suite of products.

For 2 consecutive years in 2022 & 2023, Aspire has been awarded Best Employer of the Year and Startup of the year by Asia FinTech Awards, and also LinkedIn’s Top Startup in Singapore. In 2023, we also made it to CB Insights’ Top 100 Global Fintech List. 

You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds.

Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space! 

About Duitku

Duitku.com (an Aspire company) is an online payment solutions provider. We offer online payment coverage for users in Indonesia with credit and debit cards, mobile payments, e-wallets, bank transfer, prepaid cards, vouchers and many others. Notable business partners of Duitku include Kimia Farma, Indodax, Akulaku, Metrodata, and Oxygen.

About the role

As an Infrastructure Lead, you will play a crucial role in delivering our mission to create a seamless payment experience. You will bridge the gaps between security, QA, and development teams, manage application deployment, and automate and improve development and release processes. Your responsibilities will include working closely with the Dev team to understand the application architecture, and ensuring the availability, performance, and capacity of applications and their infrastructure.

• Team Collaboration: Bridge the gaps between security, QA, and development teams to ensure cohesive operations.
• Architecture Understanding: Work with the Dev team to understand the application architecture and identify bottlenecks.
• Performance Monitoring: Own the end-to-end availability, performance, and capacity of applications and their infrastructure.
• Internal Infrastructure: Create, manage, and maintain the internal infrastructure platform which manages the CI/CD process, data stores, and other essential services.
• Support & Documentation: Provide 24x7 infrastructure and application support, building processes, and documenting "tribal" knowledge.
• Outage Management: Manage outages, perform detailed root cause analysis (RCA) with developers, and identify ways to prevent recurrence.
• Mentorship: Mentor and train L1 and L2 engineers, continually improving app and infrastructure support processes.
• Automation: Automate repetitive tasks and reduce toil.
• On-Premise Infrastructure: Manage and maintain on-premise infrastructure, ensuring high availability, security, and performance.
• Networking Expertise: Design, implement, and optimize advanced network architectures. Manage and troubleshoot complex networking issues involving routing protocols, VPNs, SD-WAN, and network security. Understanding and experience with advanced networking concepts like MPLS, BGP, and IPv6 are highly desirable.

Minimum Qualifications:

• 8+ years of experience in managing high traffic, large-scale microservices and infrastructure.
• Extensive experience in DNS, TCP/IP, routing, load balancing, and advanced networking technologies such as MPLS, BGP, and IPv6.
• Extensive experience with both Linux and Windows administration and understanding of various kernel subsystems (memory, storage, network, etc.).

 

Preferred Qualifications:

• Proficiency in troubleshooting, managing, and deploying containerized environments using Docker/containerd.
• Experience in managing and maintaining on-premise infrastructure, including physical servers, storage systems, and network devices.
• Strong problem-solving skills and ability to perform detailed root cause analysis.

What we offer

• Uncapped flexible annual leave.
• Hybrid work arrangement. 
• Training subsidy for your professional growth.
• Wellness benefit.
• Team bonding budget to foster collaboration and sense of belonging.
• Flexibility to work from anywhere (for up to 90 days per annum).
• Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page.
  

Equal Opportunity Statement 

Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws. 

 

Please note: by submitting your application, you acknowledge that you have read and understood Aspire’s Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the “Policy”), and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com.