New

Communications Manager, Social and Content

Redwood City, CA

WHAT IS BOX? 

Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.

The Box Communications team is looking for a modern Social Media Manager to drive our social media and owned content strategies to elevate Box’s brand presence, engage with key audiences, and drive the conversation around AI and its transformative impact on every business on the planet. If you have a passion for storytelling, building strong online communities, and creating impactful digital content, Box is looking for you!

 

WHAT YOU'LL DO

  • Own organic social strategy and publish content that showcases AI’s technology, thought leadership, and industry insights via Box’s owned and social channels.

  • Develop, implement, and manage highly visible, organic social and content programs to support Box’s corporate-level initiatives, including amplifying earned media coverage, events, awards, customer stories, Box culture moments, and more.

  • Partner with Product Marketing, PR, Developer Relations, Customer Advocacy, and Copywriters to maintain editorial content, develop social promotion plans, and serve as final editor for blogs.

  • Collaborate with Brand and Productions team in Box’s in-house HQ studio to create compelling content that stands out for being creative.

  • Foster relationships with followers and influencers, respond to comments and queries, and encourage discussions that align with trends and topics relevant to Box’s business objectives (AI, content, etc.).

  • Manage budget for promotion of organic content.

  • Set targets and track, analyze, and report on social media and content performance, using data-driven insights to refine strategies and improve engagement.

 

WHO YOU ARE 

  • Social media platform and trends expert with a passion for AI and technology and knows how to move the needle on increasing engagement and building audiences.

  • Experienced working with senior executives with proven ability to communicate strategies and influence stakeholders effectively.

  • Strong writing, editing, and storytelling skills, with the ability to adapt tone and style to different platforms and audiences.

  • Able to think strategically, execute tactically, and measure the impact of social and content efforts.

  • Have a strong point of view on implementing new content strategies and formats, and use data to determine what is and isn’t working.

  • Comfortable working in a fast-paced environment that requires effective time management and managing multiple projects simultaneously.

  • Proven track record executing social programs in collaboration with executives, subject matter experts, and cross-functional teams.

  • Analytical - you know how to track performance and optimize campaigns.

 

REQUIRED SKILLS

  • BA/BS degree or equivalent

  • 7+ years total experience in Social Media or Product Marketing in technology (B2B a plus).

  • Social Media Management Tools: Experience with Sprout Social to schedule and analyze the impact of your social media posts across different platforms.

  • Proficiency with design software including Adobe Express or Figma for development of creative and impactful visual content (motion graphics experience is a plus).

  • Familiarity working with Content Management Systems (CMS) including Drupal to publish and organize content.

 

Preferred Skills:

  • B2B/Enterprise software experience

  • Integrated marketing agency experience

  • Experience working at AI company

  • Experience in motion graphics

 

Please submit your resume along with samples of your previous work showcasing your ability to develop impactful social media content.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.

 

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
 
In accordance with OFCCP compliance, here is the Pay Transparency Provision. 
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
 
In accordance with OFCCP compliance, here is the Pay Transparency Provision. 

United States Pay Range

$111,000 - $138,500 USD

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