Senior Product Manager, Notifications

WHAT IS BOX? 

Box is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

The big advantage of the Box product is the great opportunity to automate business processes. We are constantly looking for new opportunities to expand our platform in this area and add new functionalities.

WHY BOX NEEDS YOU: 

Notifications are a fundamental part of Box’s core platform. They deliver actionable updates to users through various channels, including email, mobile push notifications, and in-app messaging within the Box web application. While much of the core platform operates behind the scenes with little to no frontend exposure, notifications are an exception—users see and interact with them directly. Their purpose is to re-engage users by informing them of important events such as file shares, task assignments, or collaboration invitations, while avoiding notification fatigue.

Notifications serve as a connective tissue across Box’s product ecosystem. Every team at Box either sends or consumes notifications, making this product a critical internal platform that must scale reliably and operate consistently across different workflows and teams.

WHAT YOU'LL DO 

• Define and drive the long-term product strategy for the Notifications platform at Box
• Own and prioritize the roadmap in alignment with company goals and cross-functional team needs
• Collaborate closely with engineers to design scalable, reliable, and flexible notification systems
• Partner with internal teams to migrate legacy notification flows to the unified platform
• Gather, synthesize, and translate stakeholder requirements into clear product specs
• Coordinate multi-channel delivery strategies (email, push, in-app) and user-level settings
• Analyze user engagement data to optimize timing, frequency, and relevance of notifications
• Balance competing needs from multiple teams while maintaining platform consistency
• Identify and resolve gaps in the current notification experience, both technical and user-facing
• Communicate product updates, decisions, and rationale to stakeholders across the company
• Represent the Notifications product area in cross-team planning, reviews, and demos
• Continuously refine backlog and improve product documentation in tools like Jira and Confluence

WHO YOU ARE 

• 6+ years of experience as a Product Manager, preferably in SaaS or platform environments
• Proven track record of working with engineering teams in agile development settings
• Strong written and verbal communication skills in English
• Ability to translate technical problems into business impact and vice versa
• Experience managing complex cross-functional initiatives
• Familiarity with product analytics tools (e.g., Tableau, Pendo, Amplitude, Mixpanel, or similar)
• Comfort working across time zones and with globally distributed teams
• Demonstrated ability to lead through influence, not authority
• Strong prioritization and decision-making skills in resource-constrained environments

Methodology

• Agile management – Scrum
• Issue tracking tool – Jira

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.

Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Accommodations are available ‎throughout ‎the application process and an employee’s employment at Box.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.