F5 Engineer

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.

We are looking for team members to contribute to and deliver our mission: “To deliver and support technology solutions that securely connect people, places, and information.” New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.

Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications.  New Era Technology empowers businesses to embrace the future workplace. As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions.

New Era Technology provides a team-oriented culture, a positive environment filled with an incredible staff, and a genuine passion for providing the best service to our customers worldwide. We believe that investing in our employees is the key to professional growth, delivering exceptional experiences for our customers, and setting the standard for excellence in our field.

We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development. Our customer-focused teams are built on our core values: Community, Integrity, Agile, and Committed.

Role Overview:

• Participate in the development and support of customer technical requirements
• Champion a collaborative, team-based environment, sharing standard methodologies and success and building positive relationships
• Plan, Design, Develop, Implement and Operate F5 products such as LTM, ASM, BIG-IQ and APM
• Manage the configuration on multiple physical and virtual F5 across multiple data centers
• Applies capacity planning configuration changes as demanded by the business
• Install, configure, maintain network security services, equipment, and devices
• Plan and support network security infrastructure
• Provide clear technical documentation and written procedures for issues identified and addressed
• Monitoring and troubleshooting of platform and OS based problems, network security infrastructure and connectivity issues
• Perform launch testing for new software releases and the introduction of new features
• Coordinate equipment orders including physical or virtual appliances, as well as upgrading, monitoring, testing, and servicing the systems as needed
• Demonstrates knowledge of a broad range of technology towers i.e.: Storage, Virtualization, Intel, Networking, Data Center Migration and Disaster Recovery
• Knowledge of risk and controls landscape, ensuring company-wide standards are met
• Participate in change and incident management
• Anticipating potential problems and acting to minimize the impact they may have on the project or unit
• Ability to collaborate with different technology towers to achieve common goals
• Provide on-call support outside business hours

Required Skills/Qualifications/Certifications:

• Bachelor's degree in computer science, information systems, telecommunications, or an engineering focused field
• 5+ years of relevant F5 experience with F5 LTM, ASM, BIG-IQ, and/or APM administration and life cycle management including experience with advanced iRule creation and troubleshooting
• Ability to handle multiple complex F5 configurations and deployments at once
• Understanding of networking at all layers of the OSI model; and Previous experience with web application technologies
• Experience deploying, managing, and troubleshooting network systems, switching, and routing protocol standards such as: TCP/IP, MPLS, OSPF, BGP, SDN, and 802.1x.
• Experience managing and troubleshooting DNS, DHCP, IPAM, and NTP in a large multi-site environment
• Ability to manage multiple stands of work simultaneously.
• Executes within a customer-centric environment.
• Excellent verbal and written communication skill Hands on experience with Python and APIs
• Self-driven with the ability to manage workload without direct supervision
• Analyze user's requirements, concept of operations documents, and high-level system architectures to develop system requirements specifications
• Analyze system requirements and leads design and development activities
• Guide users in formulating requirements, advises alternative approaches, and conducts feasibility studies
• Provide technical leadership for the integration of requirements, design, and technology
• Incorporate new plans, designs, and systems into ongoing operations
• Develop system architecture and system design documentation
• Guide system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans
• Responsible for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility
• Communicate with other program personnel, government overseers, and senior executives Skills and Tasks
• Can perform tasks of senior level technicians, specialists, and/or managers not performed at Level 4 due to the size and/or complexity of the tasks. Leadership/Management
• May work individually or as a key member of a senior leadership team.
• Oversees and monitors performance across several disciplines, and when required, takes steps to resolve issues. Guidance