IT Operations System Engineer

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
 
Our vision:  A world where everyone is free to focus on their most purposeful work, together. 
 

Ready to become a Wriker?

We're looking for an IT professional to become an integral part of our IT Operations team which is a part of the IT family. We provide infrastructure, integrations, applications, and support so Wrike can build, collaborate, and be the most productive. Do you have experience and knowledge of IT infrastructure design, development, and implementation, and do you know user support principles and practices? If your answer is yes, we'd love to speak with you!

More about your team

Our team is cross-functional and distributed in Prague, Nicosia, San Diego and Bangalore, we want to extend our presence and are looking for a new joiner in Prague. The role involves maintaining the company's IT landscape and its continuous improvement, automation, and security. We support an enthusiastic approach and are always open to new ideas and concepts. As a core member of our team, you will be:
  • Managing both on-premises and cloud infrastructure
  • Maintaining the company’s identity and authentication sources
  • Perpetually improving the IT architecture, services integration, system efficiency, and scalability
  • Seamlessly integrating systems, processes, and software to meet evolving business requirements and changes
  • Minimizing dependencies for the company’s continued operation and seamless business continuity
  • Handling data collection, analytics, and driving data-driven decisions
  • Participating in defining your work based on the team OKRs and annual strategy
  • Meeting new people and collaborating with various stakeholders

Our tech stack

  • Okta and hundreds of SaaS applications and integrations
  • Geo-redistributed AD and LDAP
  • MS AD Certification Services
  • Google Workspace, Slack, Zoom, Microsoft stack
  • Jamf, Intune, and Google Workspace Endpoint Management
  • Zabbix, Graylog, Rapid7 and Pager Duty
  • Cloud infrastructure in GCP covered by Terraform
  • On-prem infrastructure based on Proxmox hypervisors and Cisco networks
  • Google Cloud Functions, Gitlab CI, AWX, and Ansible

Experience requirements

  • Bachelor’s Degree in computer science or a directly related field
  • 5+ years of experience in a similar role
  • Fluent in English (both written and spoken)
  • Strong verbal and written communication skills with the ability to translate business needs into technology-assisted solutions
  • Being proactive, making things happen, setting high standards for self, commits to the team goals
  • Team player promotes collaboration and facilitate teamwork both within IT and with business stakeholders
  • Comfortable in collaborating with globally distributed and multicultural teams
  • Experienced in project management for IT projects, preferably Agile SCRUM

You will achieve your best if you have

  • Understanding the IDP concept, SAML, SCIM (and OIDC)
  • Experience in AD and LDAP management and operations
  • Sufficient knowledge of MDM usage for corporate devices and BYOD
  • Being acquainted with the PKI concept and SCEP protocol application
  • Proficiency in Windows and Linux servers' maintenance and configuration
  • Experience in Python or Bash scripting, understanding API usage concepts. Git.
  • Understanding IP networking, NAT, 802.1X and firewall is essential.
  • Experience with maintenance of server platforms, RAID, remote management, and encryption

You will stand out with

  • Experience in backup and recovery of infrastructure and SaaS solutions
  • Hands-on with monitoring and reaction to alerts using Zabbix and Pager Duty
  • Proficiency in Python/SQL/Big Query
  • Understanding of CI pipelines
  • Knowledge of orchestration tools and usage of declarative description of infrastructure with Terraform, Ansible, or another tool
  • Experience with Cisco IOS, Cisco switches, routers, and wireless controllers
  • Good understanding of CRL, CDP, and AIA

 

Perks of working at Wrike

  • 25 days of holidays
  • Cafeteria bonuses (Benefit plus)        
  • Meal vouchers (220 CZK/working day)        
  • Sick leave compensation        
  • Private healthcare membership (Canadian Medical)        
  • Pension plan    
  • Mobile tariffs

  • „Lítačka“ transportation annual coupon reimbursement        
  • Multisport card
  • Parental leave

 

Your recruitment buddy will be Pavel Kucera, Sr. Talent Acquisition Specialist

#LI-PK1

 

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
 
Hybrid work mode

Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.

Our persona 

💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. 

Our culture and Values 

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 

💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

 
Check out our LinkedIn Life PageInstagram, Wrike Engineering TeamMedium, Meetup.com, Youtube for a feel for what life is like at Wrike. 

Check us out on Glassdoor.

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