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Implementation Specialist

Hong Kong

About Us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About BEES

BEES, our ambition is – and always will be – to put customers at the heart of everything we do. Making their lives easier and their businesses more profitable. Through our B2B e-commerce and SaaS platform, we bring the power of digital to small and medium-sized retailers and the companies that service them, unlocking new growth opportunities for all. With offices in São Paulo and Campinas, we encourage our team to participate in major events and significant meetings throughout the year.

 

Learn more on how BEES keeps business buzzing at www.bees.com 

 

About the job  

We are excited to help new global partners unlock our platform’s full potential by digitizing their sales process and leveraging their existing route to market. To do this, we are expanding the BEES team in APAC, setting up an Implementation hub in Hong Kong to work on-the-ground with our partners on a daily basis.  

 

Reporting directly into the Partner Implementation lead, the Implementation Specialist will execute across active partner transformations and product deployments. 

 

What you'll do:  

  • You will drive operational and functional excellence across end-to-end transformations for 2-3 partner countries on roadmap
  • Responsible for pillar-specific BEES Technology deployment for 2-3 partnership countries in the Zone (regional markets)
  • Consult with and support Implementation Leads and execute SOPs (standard operating procedure) set forth for relevant pillar(s)
  • Gather requirements from Partners, and escalate/prioritize actions within team framework and processes
  • In preparation for key meetings and milestones, generate information and insights from data sets and identifying trends and patterns
  • Execute pillar-specific transformation playbook(s) alongside Partner commercial implementation team for countries in scope
  • Responsible to execute implementation SOPs alongside partner commercial pillar leadership for countries in scope
  • Track and deliver budget specific to pillar transformation

 

What you'll bring:

  • 2-3 years of experience driving functional and operational excellence within frontline, digital services, customer success, data, or technology
  • Strong project management skillsets, with experience making data-driven decisions
  • A client-partnership mindset and experience working cross-functionally across different areas of the business
  • Global experience is a plus

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What We Offer:

  • Performance based bonus*
  • Attendance Bonus* 
  • Private pension plan
  • Meal Allowance
  • Casual office and dress code
  • Days off*
  • Health, dental, and life insurance
  • Medicines discounts
  • WellHub partnership
  • Childcare subsidies
  • Discounts on Ambev products*
  • Clube Ben partnership
  • Scholarship*
  • School materials assurance
  • Language and training platforms
  • Transport allowance

*Rules applied

 

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