Account Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role:  Account Manager

Location:  Panama City, Panama 

About the role: 

Working in partnership with our client, we are looking for people who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic. 

The Account Manager develops and builds strong relationships with the local clients, becoming a trusted and valued advisor and delivery specialist. Reporting to the Account Director, the Account Manager oversees the portfolio of in-market campaigns and its cultural nuances.   

 The role delivers an exceptional level of client service and creative thinking, as well as having an active role in driving efficiencies and lead growth across all of the categories including Originals, Football, Running, to name a few.     

What you will be doing: 

• Understand the importance of brands and working within brand guidelines.    
• A deep understanding of the business; their needs, expectations and requirements in order to provide the best service and solution through close partnership in the key market.   
• Experience with global creative toolkits, market adaptations, and localisations.   
• The pro-actively own and manage local client engagement and relationship management.   
• Effective project management through the full lifecycle using project governance as directed by the client – receiving and interrogating briefs, attending and driving regular client and internal status meetings, escalating issues and proactively resolving problems, managing project resource and spend and making critical decisions.    
• The ability to drive and motivate a team and project through to successful completion.   
• Run account meetings and take responsibility for service levels and KPIs.   
• Work closely with clients to create strong concepts from initial briefing. Understanding the local nuances to their local markets.  
• You will be working with our global and Local stakeholders and providing insightful feedback. This role is key for connecting global and local teams.  
• Work closely with production leads and creatives to develop a brief from beginning to end.    
• You ideally need to come from a background in marketing and/or advertising, and production with a strong delivery background.  You should already understand the process and nuances for delivery high volumes of adaptation work.    
• Growing strong relationships with the different agencies, including their, creative origination agencies, media agencies, printers etc. Being the central point to ensure we get the work from the creative agencies on time and deliver to the media agencies and printers to their timelines.  
• A strong passion for sport and particularly for the client's brand.   

What you need to be great in this role: 

• The ability to manage both individual and project workloads and identifying challenges and risks within them. You will work with your AD on mitigation and solutions to ensure we deliver to brief.  
• Executional rigour, competent in multitasking and great organisational skills.   
• The ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with in-market target audience.    
• Competent in presenting and communicating ideas to clients.     
• Experience working with retail and with sports products.    
• 3-4 years of relevant experience in:    
  • Paid Media    
  • Digital & Programmatic    
  • Print    
  • Social    
  • OOH    
  • Retail    
  • Production    
  • Adapting and Activating Toolkits   

Req ID: 13065
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Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   
 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.