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Implementation Manager, Go To Market

Pismo is a techfin providing a cutting-edge processing platform for card issuing, digital accounts, wallets, merchant management, and other next-gen payment solutions. We currently process millions of accounts for fintechs and large banks worldwide, from Latam and expanding into European and Asian markets, who launch next generation products using Pismo’s resilient and innovative infrastructure.Pismo’s growing list of innovative offerings include:

  • Card Issuing: A fully featured platform for Visa, Mastercard, or private level issuing of credit and prepaid cards. Pismo’s platform allows its customers to control everything from client acquisition to account management.
  • Digital Banking & Wallets: Pismo provides a transaction banking core for modern digital banking experiences, from easy client acquisition to enriched cash-in / cash-out operations and internal transfers / P2P transactions.
  • Seller Management: From the onboarding to the daily management of each seller, Pismo’s platform runs a workflow process with pertinent settlement and commercial parameters for each transaction, such as MDR, clearing rules, settlement requirements, and days to pay.

Summary

You will be part of a high-quality team that leads client implementation projects on the platform, being the focal point for the client and other suppliers with Pismo during these projects. This role is critical for the customer to quickly see value in their integration, ensuring adoption of the defined solution.

What you'll do

  • Ensure that all activities take place as planned and that the customer understands the platform's functionalities as well as its possible parameterizations
  • Carry out project management for the implementation of new customers, ensuring visibility to all stakeholders
  • Develop and maintain healthy relationships with customers, building trust and transparency
  • Track deployment success metrics
  • Ensure customer success in deployment
  • Assess customer needs and relate to possible solutions
  • Identify opportunities for improvement in the process, product and documentation

Minimum Qualifications

  • 10 + years experience within Implementation ( ideally within cards )
  • Experience in the large-scale implementation of at least two of the following capabilities is essential: core banking, cards, electronic payments, consumer/corporate lending
  • Strong Project management skills
  • Experience working with clients in International Markets ( APAC, EMEA, US, Latam)
  • Excellent English written and verbal communication skills with a wide range of people, both internally and externally

Core Benefits

  • Remote work
  • Flexible hours
  • Gympass
  • Remote work financial support
  • Life Insurance
  • Medical and Dental Assistance
  • Day off (Birthday)
  • Support for studying languages
  • Education Assistance Program

 

 

 

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Pismo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Pismo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Pismo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

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