About the Role

As a Product Designer, you will join our Product team at Weni by VTEX, a business unit of VTEX. You will be responsible for ensuring that end users can intuitively navigate through the products and projects executed by Weni, bridging customer needs and pain points with the limitations of available technologies. Your role involves transforming metrics and insights into user experience solutions.

What you will do

• Conduct information architecture processes (flow design, navigation maps, prototypes), covering systems and web and mobile pages.  
• Collaborate with designers, product managers, and development teams to transform research insights into outputs (e.g., prototypes, journey maps, storyboards, design principles, wireframes).  
• Lead and participate in the process of building and evolving the design system.  
• Create user experiences (UX) and design system interfaces (UI) for digital solution development projects.  
• Develop high-fidelity wireframes and interactive prototypes, ensuring and applying UX and UI best practices.  
• Conduct user research for various Weni products to generate and validate hypotheses.  
• Respect the limitations of the technologies, languages, and functionalities used in the project.  
• Develop Design Review reports after front-end development to ensure the fidelity of the created wireframes.  
• Execute UX processes (user journeys, usability testing, ethnographic research, customer experience maps, personas, etc.).

Who you are

• Experienced in prototyping tools (Figma).
• Familiar with Design Systems.
• Ability to lead creative processes, discovery, and research, such as design sprints, to identify opportunities, validate hypotheses, and generate on user space problem.
• Knowledgeable in usability principles and fundamental concepts of user interface and experience design.
• Knowledge of usability analysis platforms (Hotjar, Google Analytics, etc.).
• Knowledge of Teresa Torres' Opportunity Solution Tree framework to structure and prioritize opportunities, connect solutions to strategic outcomes, and support decision-making based on continuous discovery research.
• A curious and proactive mindset.

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About VTEX

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,400 active online stores across 43 countries (as of FY ended on December 31, 2024).

Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com.

At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together.

 

About Weni by VTEX

Weni by VTEX is a business unit of VTEX dedicated to enterprise customer experience solutions powered by artificial intelligence, designed for brands and retailers.

With the Weni Platform, we redefine sales and post-sales journeys through hyperautomation and the smart integration of data into conversational channels, delivering faster, more personalized, and more efficient experiences for consumers.

 

Benefits

• Health, dental, and life insurance with national coverage provided by VTEX;
• Language development incentive program (English, Spanish, Portuguese);
• Flexible meal allowance;
• Extended parental leaves;
• Flexible work schedule and remote-first culture;
• Financial assistance to build your work-from-home setup;
• Wellness program;