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Business Development Operations Lead

Dallas, TX, Fort Worth, TX

We are PMG

Named Ad Age Best Places to Work for 9 years in a row and Fast Company Best Workplaces for Innovators since 2022, PMG is a global independent marketing services and technology company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG utilizes business strategy and transformation, creative, media, and insights—as well as its proprietary marketing intelligence platform, Alli—to deliver cutting-edge digital solutions and innovative media strategies. Our team comprises over 900 employees globally, and our work for ambitious brands like Apple, Best Western Hotels & Resorts, CKE Restaurants, Experian, Intuit, Kohler, Nike, Sephora, Therabody, and Whole Foods spans 85+ countries.

Come join the team who won Nike's North America Integrated Media AOR and Global Data, Technology and Analytics business and is proud to work with a portfolio of ambitious brands inclusive of Beats by Dre, J.Crew, Kohler, Omni Hotels and Sephora. Learn more at www.pmg.com.

PMG is adding a Business Development Operations Lead to our New Business team. The Business Development Operations Lead should have a solutions-oriented mindset, a sharp sense of urgency, be detail oriented and have great follow up skills. The team operates by ensuring that all internal and external communication related to a new business opportunity, inclusive of requests, written responses, presentations and collateral, represent PMG’s authenticity and are aligned with the company’s growth strategy. Your end-to-end support of the pitch process will impact continuing to build our esteemed client roster and support the expansion of relationships with our existing customers. Most importantly, we are a group who respects and cares about each other professionally and personally. We can’t wait to meet someone who can operate in tandem with us!

Please note, while this position may involve some customer interaction from time to time, this is not a customer facing role. 

Responsibilities

  • Support the Vice President of Client Development & Marketing, Head of New Business, and others across each pitch and project
  • Develop a detailed knowledge of PMG’s services, capabilities, and differentiators
  • Conduct research to identify potential brand partnerships, company backgrounds and key decision makers
  • Collate and develop RFI and RFP responses
  • Create and maintain pitch schedules, work-back timelines and checklists
  • Manage pitch workflows to ensure tasks are completed on time by content contributors across the organization
  • Track spending on a project-by-project basis and ensure all projects are kept in budget
  • Create and maintain operational best practices for the Client Development team and pitch process (e.g., ensuring content library is updated after a deliverable is submitted, saving all presentations and submissions in central shared drive, etc.)
  • Collaborate with in-house design team and creative department on pitch deliverables
  • Support in cultivating search consultant and industry relationships through content updates and best-in-class communication
  • Collaborate monthly with department leaders to keep our new business toolkit updated (inclusive of latest and greatest credentials, case studies, pitch decks, etc.)
  • Understand clients’ business challenges beyond what is being shared in the brief

Skills & Experience

  • 4+ years of experience in a Business Development or Marketing role, preferably at an agency
  • Keen sense of urgency with the ability to think long term
  • Exemplary verbal and written communication skills
  • Logical, organized, and ruthless at prioritizing
  • Understands the value of service and the ability to evaluate team needs
  • Ability to collaborate with cross-functional internal departments at all levels of seniority
  • Proven ability to function in a fast-paced environment
  • Mentality to stay with a problem solving line of thinking until a solution is reached or no longer reasonably attainable
  • Ability to handle multiple tasks, meet tight deadlines, and be flexible with work schedule
  • Can deal with pressure while remaining optimistic and persistent
  • Experience “managing up” by setting clear expectations around delivery and keeping the team organized
  • Excited and eager to learn about new companies across a variety of industries (retail, travel, B2B, food & beverage, consumer electronics, etc.) and their business challenges
  • Open to travel
  • Bachelor's degree or the equivalent combination of other post-secondary education
  • Highly proficient in Microsoft Office, Keynote, iCloud and GSuite (Familiarity with Airtable and Salesforce is advantageous) 

What We Offer

  • Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
  • Generous PTO: Benefit from our generous paid time off policy to recharge and spend time with loved ones.
  • Parental Leave: We provide paid parental leave to support your family during important life events.
  • Retirement Plans: Plan for your future with our competitive 401(k) matching program.
  • Fertility and Family Support: Access fertility benefits for all team members and their spouses.
  • Pet Insurance: Protect your pet's health and your finances.
  • Lifestyle Spending Accounts: Enjoy 100% company-funded accounts to promote healthy habits and well-being.
  • Annual Bonus: All employees are eligible for an annual bonus.
  • Volunteering Opportunities: Receive 8 give-back hours to volunteer in your local communities.
  • AI Enterprise License: Access AI Enterprise accounts and participate in weekly AI training sessions to empower and ensure AI safety.

What Sets Us Apart

Being part of PMG means joining a company culture that’s unmatched in digital. We're dedicated to working hard to serve our employees and clients, delivering value, results, and innovation—which often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way.

In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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