Job Application for People Experience Advisor

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Role overview:

As part of the People Experience team, you will have broad exposure to the full scope of an employee’s lifecycle. This will involve working alongside others in our People team which will maximise your exposure to all specialisms within the People function.

What you’ll be doing:

Provide professional PX support to colleagues within the EMEA region.
Managing cases in our ServiceNow platform, delivering a great customer experience and meeting SLAs.
Identifying case trends, seeking out opportunities for process improvement, proactively looking at ways to support employee and manager self-service and streamline our processes.
Managing family leave and flexible working requests, working with managers and employees to support the leave of absence and flexible working processes.
Managing benefits processes e.g. relating to long service awards, games code allocation etc.
Supporting the onboarding process and leading new starter inductions.
Carrying out pre-employment checks relating to referencing and/or right to work, ensuring compliance with our screening policy and Home Office requirements in a timely manner.
Maintaining accurate records in Workday and other HR systems, ensuring that documentation is stored appropriately and in line with data protection requirements.
Producing letters, contracts, and other employee documentation in an accurate and timely way.
Building strong working relationships with colleagues, partners, and the People team, treating employees fairly and in line with good practice and legislation.
Raising issues that cannot be resolved at first point of contact.

What we are looking for:

Experienced PX/HR Advisory role with exposure to HR processes, policies and best practice across multiple countries in the EMEA region.
Good communication skills in English and ideally one or more European language.
Someone who thrives in a team environment, working closely and collaboratively with others to deliver results.
Process improvement – proactively identifies areas for enhancement and promotes change.
Confident in leading in-person onboarding sessions, giving a great first impression of SIEE to new hires.
Demonstrates curiosity, seeks to understand the why as well as the how
Demonstrates a good understanding of the HR legal principles for UK and rest of EMEA and leads process and projects with a high degree of consistency
In-depth knowledge of UK right to work requirements and the ability to maintain compliance.
Exceptional organisational skills with a high attention to detail.
Ability to manage complex requests and a demanding workload, prioritising appropriately.
Customer focused approach, experienced in delivering excellence in service and support and working within agreed SLAs.
Systems knowledge of Workday or ServiceNow is desirable.

Benefits:

Discretionary bonus opportunity
Hybrid Working (within Flexmodes)
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers

Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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Do you have professional HR advisory experience working across EMEA countries?

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Do you speak an additional European language?

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What are your salary expectations?

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Depending upon where you are currently living, it may be necessary for you to relocate if you are appointed to this role. In order that we can ensure that we promptly provide any appropriate relocation support, please confirm the location at which you currently reside.

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Question: Stay Connected for Future Opportunities?

Thank you so much for considering a role with us! Should this position not be the perfect fit right now, we would be excited about the chance to explore future opportunities with you. By selecting "Yes," you’ll allow us to keep your details on file for the next 24 months. This means we can reach out to you about other exciting roles that may fit your skills and interests as they come up. We’re eager to stay connected!

We take your privacy seriously and will ensure your information is securely stored and used only for recruitment purposes, as outlined in our (Candidate Privacy Notice). Please take a moment to review it for more details.

UK Diversity & Inclusion - Voluntary Equal Opportunity Monitoring

Sony Interactive Entertainment Europe Limited (‘SIEE’) is committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Collecting diversity data is intended to help SIEE maintain equal opportunities best practice and identify barriers to workforce equality and diversity. Please read this notification and consent before you decide whether to submit your diversity data in the survey below.

SIEE will treat all survey responses in the strictest confidence, and our personnel with decision-making role in the recruitment process can only see aggregated reports on the results of the survey and cannot allocate these aggregated reports to individual applicants. There is no obligation on you to provide diversity data, SIEE will treat all applicants the same regardless of whether they provide diversity data or not, and any responses to the survey will not affect our decision on your application.

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People Experience Advisor - EMEA

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UK Diversity & Inclusion - Voluntary Equal Opportunity Monitoring