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Management Analyst

Arlington, Virginia, United States

Copper River Technologies is seeking a Management Analyst for process analysis, mapping and process improvement support for our customer. This individual will be responsible for working with various stakeholders and develop process maps supporting the Customer’s operational and non-operational functions along with helping to identify process efficiency recommendations.   

This position will be on-site in Arlington VA. This individual will be supporting operational efficiency efforts across the division through documentation and analysis of existing and new processes, developing improvement recommendations, data analysis, metric development and monitoring as well as workflow automation support. 

Responsibilities (include but are not limited to):

  • Document internal business operations and educate customers, using process documentation and workflow mapping using MS Visio
  • Standardize the process maps format and assist the Government with updates as needed
  • Develop and maintain a library of baseline processes/standard operating procedures that define operations
  • Organize all processes to be inputted, catalogued, and assessed. This knowledge base contributes to organizational standardization
  • Ensure that business process metrics (such as cycle time, defect rate, etc.) are defined for all processes and document all processes and input them into the repository
  • Work with the baseline of standard operating procedures, workflows, and service level of agreements to improve efficiencies in operations, workforce capabilities, and support technologies
  • Conduct detailed research and analysis, and complete product development and compilations (reports, summaries, and policy memorandums) related to manpower studies, reviews, and restructurings
  • Provide research and analytic support for identification and characterization of alternative organizational and management arrangements applicable to entities
  • Deliver an executive summary, briefing, or case study which summarizes any recommendations for organizational and management solutions, upon the conclusion of all studies, research, or analysis projects
  • Support organizational maturity by helping to assess documentation needs and prioritize/ schedule the data collection/process mapping
  • Assist facilitation sessions and data calls with subject matter experts to gain input and ideas for proposing improvements to the leadership
  • Create minutes for all meetings, and those meeting minutes shall be shared for verification and validation with the attendees. Once updated from attendee input, the minutes shall contribute to the creation, update, or elimination of final documents, not limited to standard procedures, policy, workflows, or process strategy.

Requirements:

  • Clearance
    • Secret 
  • Education:
    • Bachelor of Science or equivalent experience in business/management/data analysis or related field
  • Required Knowledge/Experience:
    • 5+ years’ experience
    • Logical and systematic approach to solving analytical tasks
    • Communication and presentation skills (verbal & non-verbal)
    • Ability to work independently
    • Active approach to solving assigned tasks
    • Ability to work in a team and to work under tight deadlines
    • Presentation and briefing skills to top level managers required
    • Lean Six Sigma or Total Quality Management
  • Preferred Knowledge/Experience:
    • Experience with Microsoft Visio or other process mapping software
    • Experience with analysis organizational development
    • Understanding of the Malcom Baldrige Criteria

About Copper River & The Native Village of Eyak:

Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration’s (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE’s ability to facilitate economic advancement.

The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.

Copper River’s Culture

The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Open leave policy and paid holidays
  • Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, regular associates at Copper River.

 

Disclaimer:

The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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