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Director of Compliance

Toronto, Canada

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

  • Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.
  • Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.
  • Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.
  • Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.
  • Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.
  • Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Director, Compliance

We’re looking for a strategic and hands-on Director, Compliance to help design and execute our compliance program across high-priority risk areas including consumer protection, privacy, anti-money laundering, payments, and marketing. You’ll operate as a critical partner to business, product, and operations leaders, ensuring regulatory obligations are met, internal controls are effective, and growth is achieved responsibly.

This role will play a key part in strengthening our compliance infrastructure, enabling innovation, and managing ongoing regulatory risk. It is ideal for someone who can operate both strategically and tactically and is experienced in high-complexity, multi-jurisdictional environments.

What You’ll Do

Design and Oversee Compliance Frameworks:

  • Develop and implement end-to-end compliance management structures, including policies, procedures, risk assessments, monitoring tools, and job aids.

  • Create reporting materials for governance meetings and senior leadership.

Provide Expert Advisory Support:

  • Serve as the primary compliance contact on a wide variety of topics such as consumer protection, AML, privacy, payments, and advertising.

  • Participate in project and initiative workstreams to ensure compliance is embedded from concept through execution.

Lead Regulatory Intelligence & Implementation:

  • Monitor and interpret changes in laws and regulations that impact the business.

  • Translate regulatory developments into clear, actionable implementation plans in partnership with Legal, Risk, and business teams.

Support Enterprise-Wide Compliance Programs:

  • Contribute to foundational compliance processes such as internal testing, regulatory issue and change management, and audit responses.

  • Support the rollout and improvement of compliance technology tools (e.g., GRC, RCM, KYC platforms).

  • Contribute to the execution of governance responsibilities for the Legal & Compliance function.

Enable Business Growth Responsibly:

  • Act as the compliance lead for key growth projects such as Secured by Home, Cards, and new product launches.

  • Provide risk-based advice that balances compliance, operational efficiency, and customer experience.

Coordinate Cross-Functional Efforts:

  • Collaborate across departments to update internal documentation, customer communications, training materials, and customer support content.

  • Facilitate alignment between compliance requirements and operational execution in areas such as collections, retail, and support teams.

Represent Compliance Internally and Externally:

  • Serve as a key voice in meetings with internal leadership and external regulators, as needed.

  • Assist with regulatory exams, audits, and stakeholder inquiries.

What You’ll Bring to the Table

  • Industry Experience: At least 6+ years of experience in regulatory compliance within the financial services industry, with expertise in consumer lending, payments, or fintech.

  • Subject Matter Expertise: In-depth knowledge of multiple regulatory domains including AML, consumer protection, privacy, and marketing/advertising compliance across Canada and the U.S.

  • Advisory Skills: Proven ability to deliver compliance guidance that is clear, practical, and tailored to business context—balancing risk with innovation.

  • Autonomy and Accountability: Ability to independently lead assigned compliance functions while collaborating with Legal leadership for high-stakes issues.

  • Analytical Thinking: Experience solving complex regulatory problems such as aligning requirements across jurisdictions or applying legacy regulation to emerging technologies.

  • Strategic Contribution: A track record of enabling compliant growth, maturing organizational risk posture, and integrating compliance in strategic planning.

  • Communication & Influence: Strong verbal and written communication skills, able to influence senior leaders and translate technical rules into plain language.

  • Cross-Functional Collaboration: Skilled at building relationships across Legal, Product, Operations, Marketing, and Customer Support functions.

  • Technology & Systems: Familiar with MS Office and regulatory compliance tools such as RCM, GRC, KYC systems; AI literacy for research/drafting is a plus.

  • Judgment & Discretion: High integrity and sound decision-making when working with confidential or sensitive information.

  • Mentorship Capability: While this role has no direct reports, you may provide coaching and support to junior compliance professionals.

Education + Experience

  • Law degree or university-level education in a relevant field required

  • Advanced certifications such as CIPP, CIPM, or other regulatory designations preferred

  • Experience with policy drafting, control testing, audit/regulatory exam support, and system implementation

  • Familiarity with cross-border compliance (Canada and U.S.) strongly preferred

Ready to be a key player in building a stronger, smarter compliance function? Apply today and help us support responsible growth at MFSG.

#SJ

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Employment and Verification Information:

  • Money Mart will review all submissions, and interview the most qualified candidates based on their knowledge, skills, abilities, and other competencies.
  • Candidates who do not meet the requirements, in the recruitment process, for employment will remain classified as applicants and may re-apply for any future job posting and shall receive equal consideration.
  • Only successful applicants will be contacted.
  • All resumes will be kept on file for a period of three months.
  • Money Mart is committed to protecting the rights of individuals to privacy with regard to the processing of personal data.
  • It is necessary for Money Mart to process personal data in the normal and proper conduct of business operations.
  • Such processing will be conducted fairly and lawfully in accordance with Canada’s Federal Personal Information Protection and Electronic Documents Act including the ten principles set out in the National Canadian Standards Association: Model Code for the Protection of Personal Information.
  • If there is a query regarding the accuracy of your personal data then your query will be dealt with fairly and impartially.
  • Money Mart holds data on prospective, current and former candidates, as well as prospective, current and former staff
  • This data is held securely in electronic and/or as a paper record.
  • The processing of this data is subject to the rules laid down under Canada’s Federal Personal Information Protection and Electronic Documents Act.
  • Personal data will only be used for the proper purposes of the employment business.
  • The protection of your personal data will be governed by the provisions of Canada’s Federal Personal Information Protection and Electronic Documents Act. Access to your data will be restricted to those personnel to whom it is necessary for proper purposes.
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Diversity, Equity and Inclusion

Momentum Financial Services Group (MFSG) integrates questions about diversity, including race and ethnicity, into its job application process to support its commitment to equity, diversity, and inclusion. These questions are designed to collect demographic information for the purpose of analyzing and improving hiring practices, ensuring they are inclusive and equitable. Applicants have the option to disclose their demographic information. Choosing not to provide this information will not affect their application status.

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