Manager, Employee Communication & HR Change Management (1 Year Contract)

Who We Are
At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

• Compensation Philosophy – Our strategy is simple: we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair.

• Discretionary Annual Bonus – Opportunity for a discretionary bonus based on individual and company performance.

• Comprehensive Benefits – Health and dental plans with 100% of the premiums covered, plus an Employee Assistance Program for mental well-being and personal support.

• Retirement Plans – Robust retirement savings options to help you plan for the future.

• Hybrid Work Environment – Flexibility to balance remote work and in-office collaboration. At our head office, enjoy a relaxed environment with breakout rooms and snacks to keep you energized.

• Perks and Rewards – Tuition assistance and professional development reimbursement, employee discounts through Perkopolis, and rewards and recognition programs.

The Job: Manager, Employee Communications & HR Change Management
This role develops and delivers strategic internal communication and change management initiatives that support HR priorities, foster employee engagement, and enable smooth adoption of organizational and cultural changes. Reporting to the VP, People & Culture, the role is both strategic and hands-on, ensuring employees are informed, engaged, and aligned during periods of growth and transformation.

What You’ll Do

• Develop and execute internal communication strategies aligned to HR and business priorities.

• Craft clear, engaging messages on culture, DE&I, wellbeing, leadership updates, policy changes, and organizational announcements.

• Lead communication and change plans for HR initiatives such as restructuring, HR tech rollouts, EVP refreshes, and performance frameworks.

• Conduct stakeholder and impact assessments to guide tone and timing of communications.

• Partner with senior HR leaders, business unit heads, and external communications teams to ensure alignment.

• Advise project teams on messaging and adoption strategies.

• Collaborate on employee engagement programs related to recognition, belonging, values, and organizational purpose.

• Plan and execute communications for sensitive situations such as redundancies, compliance changes, or executive transitions.

• Ensure internal communications meet governance, branding, and regulatory standards.

• Optimize intranet and other internal channels to ensure content is timely, accessible, and inclusive.

What You’ll Bring to the Table

• Strong communication skills, with the ability to simplify complex information into engaging and empathetic messaging.

• Experience supporting senior leadership communications and advising executives.

• Proven ability to manage sensitive communications with confidentiality and care.

• Skilled in SharePoint content development and intranet updates.

• Able to influence and build relationships with senior stakeholders while fostering collaboration across teams.

• Strong judgment to balance transparency, legal/regulatory compliance, and reputational considerations.

• Comfort working in fast-paced, regulated environments with cultural transformation and frequent organizational change.

Education + Experience

• Bachelor’s degree in Communications, Public Relations, Journalism, HR Management, Organizational Psychology, or Business Administration (required).

• Prosci Change Management Certification and/or Accredited Business Communicator (ABC) or SCMP from IABC (preferred).

• 5–8 years of progressive experience in internal communications, HR communications, change management, or organizational development.

• 2–3 years in a complex, regulated industry (financial services, banking, fintech, or insurance highly preferred).

• Proven track record leading or contributing to large-scale change programs.

• Hands-on experience with employee engagement initiatives and HR-led transformations.

Ready to shape employee communications and guide impactful HR change programs? Apply today and help us strengthen engagement and culture across our organization.

#SJ