Security Associate

The NFL Global Security Operations Center (NFL GSOC) at NFL Films in Mt Laurel, New Jersey, is the NFL Security Department's central hub for monitoring, collecting, analyzing, and disseminating intelligence on physical and cyber threats to help decision-makers protect, and resolve threats to NFL interests worldwide, The Security Associate position will sit in the GSOC and support a range of it’s critical functions, primarily focused on supporting physical security technology systems and responding to security incidents impacting the League and its stakeholders. Other responsibilities will include request intake, investigative support, travel risk management, and project management for security-related initiatives, particularly those supporting League events domestically and internationally.  

Responsibilities

• Manage and monitor security systems such as cameras, access control systems, shot detection systems, mass notifications, and other physical security technologies to detect and respond to incidents, suspicious activity, security breaches and to support investigations.  

• Manage and monitor electronic access control systems including granting, revoking and auditing access permissions for employees, visitors and contractors. 

• Identify, assess and escalate security incidents according to established protocols; coordinate with on-site personnel as necessary.  

• Support the League’s business continuity and travel risk management programs through the development and execution of clear incident and communication protocols. 

• Ensure security systems (cameras, servers, access control software, etc.) are functioning properly; report technical issues to appropriate teams for resolution. 

• Serve as a central communication point between internal teams, on-site security personnel, and external agencies  

• Support in managing the intake, prioritization, and fulfillment of formal and informal requests for research, general inquiries, incident-related information, and analytic support from NFL business units, club and stadium security, and external stakeholders. 

• Manage shared email inbox and incident management accounts to ensure timely responses and appropriate information dissemination. 

• Assist GSOC Management in the preparation of regular performance reports, including the collection and analysis of relevant data. 

• Assist in the development and maintenance of GSOC documentation, including distribution lists, product templates, Standard Operating Procedures (SOPs), and policy documents, particularly as it pertains to physical security functions. 

• Manage and update emergency communication contacts and lists to ensure data accuracy and accessibility. 

• Conduct open-source intelligence (OSINT) research to gather, analyze, and synthesize publicly available information in support of investigations, risk assessments, and due diligence requests. 

• Perform other duties as assigned by GSOC Management or Security Department leadership. 

This is a long term contract opportunity onsite at the NFL's GSOC Center in Mount Laurel, NJ

Required Qualifications

• Bachelor’s degree in a relevant field. 
• 2-3 years of demonstrable experience in a security operations center, command center, or corporate security environment. 
• Experience working with security technology platforms (e.g., video management systems, access control systems, incident management systems).
• Excellent written and verbal communication skills, with the ability to develop clear and concise emails, memos, and presentations. 
• Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Proven experience in managing and monitoring security technology systems such as cameras and access control systems.  
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.  

Other Key Attributes / Characteristics

• Ability to effectively organize workload, manage multiple tasks simultaneously, and meet deadlines, including adapting to changing priorities, all in a fast-paced environment. 

• Proven ability to analyze problems, identify root causes, and implement results-oriented solutions.  

• Professional demeanor with excellent interpersonal skills, fostering positive relationships and building rapport with individuals at all levels, both internally and externally.  

• Ability to maintain composure and exercise sound judgment under pressure and during critical incidents. 

• Ability to work effectively both independently and collaboratively as a strong team player.  

• Demonstrated stable employment history and a commitment to consistent performance.  

• Ability to adhere to ethical standards and handles sensitive information with discretion and confidentiality.  

• Ability to take initiative to identify potential issues and contribute to the development and implementation of effective solutions.  

• Meticulousness in handling information, data, and documentation to ensure accuracy and minimize errors.  

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range. 

Terms / Expected Hours of Work

This position is expected to work a standard 40-hour week. However, due to the operational nature of the NFL Global Security Operations Center, occasional accessibility via phone and email during off-hours may be required. Personnel in this role may also be requested to work weekends and at times operate outside of normal business hours to support League games and events.