Senior Manager, PlayStation Store DPM (Digital Publishing Management)

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Description 

The Senior Manager, Digital Publishing Management supports the day-to-day operations of the PlayStation®Store digital publishing pipeline, ensuring seamless execution of digital submissions and content releases. This role is responsible for guiding a team of digital publishing professionals, helping to optimize publishing workflows, and collaborating with internal teams and partners to deliver a high-quality digital experience.  

This individual will work closely with partners to understand their publishing goals, strategize execution plans that meet technical requirements, and deliver high-quality user experiences. They will oversee complex digital submissions, troubleshoot issues, and coordinate resolution plans with internal stakeholders.  

The ideal candidate brings strong organizational and people management skills, a collaborative mindset and a hands-on approach to problem solving in a fast faced digital environment.  

Principle Duties / Responsibilities: 

• Manage a team of digital publishing professionals, providing direction, support and development to ensure a high level of quality.  
• Help foster a culture of trust, collaboration, and accountability to consistently deliver high-quality outcomes. 
• Partner with account management, product, engineering, and other internal teams to help execute organizational goals.  
• Manage process improvements and automation initiatives to enhance publishing speed, accuracy, and scalability. 
• Help define and monitor KPIs and support team efforts to meet publishing deadlines and quality standards.  
• Serve as a strategic advisor to publishing partners, ensuring technical requirements are met and providing guidance on platform capabilities. 
• Manage the global digital release schedule, proactively addressing risks and supporting complex launches. 
• Act as the primary escalation point for submission or store-related issues, coordinating solutions with engineering and other stakeholders.
• Contribute business requirements for new content management tools and user acceptance testing (UAT) for upcoming features. 
• Deliver partner training, documentation, and workshops to drive adoption of publishing tools and processes. 
• Represent SIE at partner events and foster strong, productive relationships with key stakeholders. 

Qualifications: 

• 5+ years of relevant experience, including experience leading/mentoring team members or supervisory experience.  
• Proven leadership skills with the ability to collaborate with peer teams and escalate to senior leaders when needed. 
• Strong project management and organizational abilities; capable of managing multiple priorities in a fast-paced environment. 
• Excellent communication and interpersonal skills; able to adapt to diverse partners and stakeholders. 
• Hands-on experience with content management systems and a solid understanding of digital publishing processes. 
• Familiarity with gaming industry publishing pipelines, media platforms, or e-commerce sites. 
• A strong understanding of the PlayStation™Store.  
• Experience working with PlayStation™Partners tools. 
• Public speaking experience. 
• Willingness to travel domestically and internationally (1–4 times per year). 
  
• 2+ years managing high-performing teams
• Business-level English proficiency. (minimum) 

Preferred Experience:  

• 7+ years of related experience within the industry. 
• Bilingual in English and Japanese. 
• High-energy, enthusiasm and a deep interest in and knowledge of video games. 

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.