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Senior Program Manager

São Paulo, Brazil

About us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About AB InBev Growth Group

Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world.

In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft.

We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities.

About the Role:

As a Senior Program Manager in the Direct to Consumer (DTC) area, you will be responsible for leading complex, multi-phase programs, coordinating communications and collaborations between teams to deliver direct business impact across the entire team or product.

What you'll do:

Scope:

  • Define program objectives based on business and product alignment, following portfolio processes
  • Support in monitoring initiatives/projects that meet the team's quarterly objectives, identifying and mitigating risks and dependencies
  • Independently identify the right solutions to solve ambiguous and open-ended problems, or create an environment for that to happen

Collaborative Reach:

  • Work primarily within the context of the program - squads and tribes in context - and cross-functional partners, driving collaboration between teams for their initiatives
  • Partner with TPMs from technical governance teams to ensure alignment
  • Collaborate deeply with related areas, building relationships with stakeholders and operational teams to ensure the program's success
  • Manage, when necessary, relationships with third parties to ensure the program's success

Impact:

  • Product Expertise: Actively keep customer needs in mind and leverage input from product stakeholders to align with engineering and data leadership on trade-offs to deliver customer value quickly
  • Technical Expertise: Possess a well-rounded set of technical skills and domain expertise in the area's architecture that allows for tackling engineering challenges
  • Communication and Influence: Have communication at the heart of the program, being able to communicate synchronously or asynchronously with excellence, targeting the right audience with the best format, and ensuring healthy collaboration

What you'll need:

Program Management

  • Coordinate the Product Development roadmap for multi-phase programs
  • Establish a plan to manage and review programs and initiatives (status updates, milestones, success tracking, retrospectives, etc.)
  • Develop communication strategies for programs and initiatives
  • Create comprehensive plans detailing the entire program or project, keeping this document alive and regularly updated
  • Proactively track issues, risks, and dependencies of initiatives/projects for timely mitigation and resolution
  • Apply the right project and program solutions based on needs (Risk Frameworks, Dependency Frameworks, Decision Frameworks, etc.)
  • Deeply understand agile methodologies and best practices, identifying bottlenecks in team processes and acting to reduce friction and rework
  • Implement changes through a change management plan with clear vision and audience
  • Understand portfolio concepts and support their implementation and innovation
  • Understand the program's impact on the portfolio and work to keep it aligned with expectations
  • Maintain control of all portfolio needs in appropriate processes and documentation
  • Establish partnerships with engineering and design teams to keep updated information on allocation, delivery capacity, research, experimentation, and predictability

Values

  • Ownership: Take responsibility for the program's success, proactively identify pain points, be accountable for failures, and engage in continuous learning
  • Communication: Adapt messages to the target audience, proactively share information, and promote effective communication within teams
  • Collaboration: Build relationships and coordinate between teams and disciplines, proactively communicate requirements, identify product/engineering blind spots
  • Agility: Embrace change and adapt quickly, navigate ambiguities with resilience
  • Innovation: Question, experiment with new approaches, set ambitious goals, and share lessons learned
  • Decision Making: Make informed decisions by consulting the right stakeholders, understand implications, and adjust as necessary
  • Personal Growth: Seek feedback proactively, be self-aware of strengths and development areas
  • Talent Development: Model integrity and high standards of excellence, support team members' growth, provide honest and constructive feedback

Qualifications and Experience

  • Proven experience in managing complex multi-phase programs
  • Strong knowledge of agile methodologies and project management practices
  • Excellent communication skills and ability to work with diverse teams
  • Ability to solve complex and ambiguous problems
  • Sufficient technical knowledge to understand and communicate requirements and limitations
  • Experience in defining metrics and evaluating program success
  • Ability to influence without direct authority
  • Excellent organizational and time management skills

Expected Impact

  • Lead the successful delivery of multiple milestones in your programs, achieving success metrics within the previously agreed timeframe
  • Create an environment of continuous improvement in processes, from delivery to strategy and planning
  • Mitigate risks, align dependencies between teams, and manage expectations effectively
  • Establish excellent communication standards, both internally and externally, ensuring stakeholder satisfaction

What We Offer:

  • Performance based bonus*
  • Attendance Bonus* 
  • Private pension plan
  • Meal Allowance
  • Casual office and dress code
  • Days off*
  • Health, dental, and life insurance
  • Medicines discounts
  • WellHub partnership
  • Childcare subsidies
  • Discounts on Ambev products*
  • Clube Ben partnership
  • Scholarship*
  • School materials assurance
  • Language and training platforms
  • Transport allowance

*Rules applied

Equal Opportunity & Affirmative Action:

AB InBev Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics.

The following fields are optional, but anticipate the information for your registration*.

Remember: your data will never be used as elimination criteria in selection processes. With them, AB InBev Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company. 

For more information: www.abinbev.com 

 

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Demographic Brazil

ABInBev is committed to creating a diverse and inclusive workforce and culture. We conduct confidential surveys to better understand & ensure we provide equal opportunity throughout our end-to-end recruitment process. Individuals seeking employment at ABInBev are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

When you apply to a job on this site, the personal information contained in your application will be collected by ABINBEV SERVICES LLC. Your personal information will be processed in accordance with the law for the purposes of managing ABINBEV’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.

On a voluntarily basis and subject to receiving your express consent, you’ll be asked demographic questions about your ethnicity, gender, sexual orientation and ability status. We collect this information for the purposes of supporting a diverse and inclusive workforce - it will not be considered in the hiring process or thereafter and all information will be reviewed collectively rather than individually. We won’t sell or share this information with third parties, but please note that we use Greenhouse Software Inc to manage the recruitment and hiring process on our behalf.

Your personal information will be retained by us for 2 (two) years from collection. You have the right to request access to your personal information, to request that your personal information be rectified or erased, and to request that processing of your personal data be restricted at any time. You can do so by contacting https://contactus.ab-inbev.com/ if you are located outside Europe, and emailing abi-team@firstprivacy.com if you are located in Europe. We expect that our procedures will deal fairly and promptly with your request. However, if you remain dissatisfied, you have the right to lodge a complaint with your local data protection authority.

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