About Commvault

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.

Senior LMS Administrator / Analyst (Docebo)

The Opportunity:

The Senior LMS Administrator / Analyst (Docebo) is responsible for the overall management, optimization, and administration of the Docebo LMS, ensuring seamless learning experiences for employees across the organization. This role plays a pivotal part in expanding the use of all LMS functionalities, maintaining system integrity, and leveraging automation to enhance training delivery.

As a key member of the Operations team, the Senior LMS Administrator will collaborate cross-functionally to improve learning processes, maintain compliance, and drive engagement through learning technologies.

What you’ll do...

- Oversee and configure Docebo LMS to align with business and learning needs.
- Manage the creation and maintenance of courses, curricula, modules, and learning paths.
- Implement and refine automation workflows for training assignments, notifications, and reporting.
- Ensure data accuracy and system integrity through proactive monitoring and maintenance.
- Stay informed on Docebo feature updates and integrate relevant enhancements, such as AI-driven learning tools and gamification.
- Administer LMS integrations with HRIS, content libraries, and enterprise platforms.

User Support & Training

- Provide tier-one technical support, resolving user issues related to LMS access, course progress, and reporting.
- Oversee and manage the Docebo support inbox, ensuring timely responses and troubleshooting assistance.
- Develop and maintain training materials, FAQs, and best practice guides for employees and administrators.
- Conduct training sessions to enhance system adoption and usability.

Reporting & Analytics

- Generate custom dashboards and reports to track learner progress, compliance, and engagement.
- Deliver data-driven insights to optimize training effectiveness and recommend improvements.
- Define and monitor key LMS performance metrics to support learning initiatives.

Collaboration & Strategic Initiatives

- Partner with L&D and Enablement teams to align LMS strategies with business goals.
- Assist in instructional design initiatives, ensuring smooth course deployment and accessibility.
- Support the planning and execution of enterprise-wide learning programs.
- Identify and implement continuous improvements based on user feedback and industry trends.

Who you are?

Basic Qualifications:

- Bachelor’s degree in Computer Science, Learning Technology, HR, Business, or a related field (or equivalent experience).
- 8+ years of experience administering Docebo LMS
- Proficiency in LMS configurations, automation, reporting, and integrations.
- Strong background in training data analysis, dashboard creation, and metric tracking.
- Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Exceptional problem-solving, critical thinking, and project management abilities.
- Excellent communication, customer service, and interpersonal skills.
- Ability to thrive in a fast-paced environment with multiple priorities and deadlines.

Preferred Qualifications:

- Experience with enterprise LMS integrations (HRIS, CRM, content providers, SCORM/AICC/xAPI, API connections).
- Familiarity with AI-driven learning tools, gamification, and automation within Docebo.
- Certifications in Learning & Development, Docebo LMS, or ATD-related fields.
- Exposure to Organizational Development and Process Improvement.

You’ll love working here because...

Employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
Annual health check-ups, Car lease Program, and Tuition Reimbursement
An inclusive company culture, an opportunity to join our Community Guilds
Personal accident cover and Term life cover

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#LI-Hybrid

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.

For our Candidates to prioritize your security:

Commvault has been made aware of email and/or text correspondence scams that falsely state that the senders are from the Commvault HR team and/or a member of our leadership team. The scammers even conduct false interviews via email or text and then request personal information (name, address, birthdate, social security number, etc.) when returning the signed offer letter. Please note that Commvault does not conduct interviews by email or text, and we will never ask you to submit a W4 via email or prior to your first day of employment.

If you think you have been targeted in this recruiting scam, please reach out to us at wwrecruitingteam@commvault.com. You can also find more tips about job scams and how to avoid them on the FTC’s website.

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Senior LMS Analyst-Docebo