Senior Manager, Game Operations and Administration

Overview /Objective:

NFL Football Operations is seeking a dynamic and experienced individual to serve as the Senior Manager of Game Operations and Administration. This position will play a pivotal role in managing club compliance with Game Operations policies, as well as the discipline and appeal administration process. They will manage several administrative processes and support the operational aspects within the Game Operations unit. The ideal candidate will possess a deep understanding of professional sports operations, have a legal background, and be a self-starter.

Responsibilities:

• Manages the review and editing process for the Game Operations Manual, League Policies for Players, and Postseason Manual
• Creates educational summaries of policy documents for club distribution and hosts training sessions
• Manages the disciplinary and appeals administration process, including drafting letters to club personnel and coordinating appeal hearings
• Manages the Football Operations memo communication process
• Develops Enterprise Risk Management planning materials for Internal Audit team
• Monitors games in the Game Day Operations Center or attends games as a Football Operations representative
• Football Operations game and event duties as assigned by department, including travel to NFL games (preseason, regular season, playoffs, International Series, Pro Bowl, and Super Bowl), NFL Combines and other developmental programs, college All Star games, NFL Draft, and in-season and offseason meetings

Required Qualifications:

• Bachelor’s degree in business administration, sports management, or a related field
• Minimum 7-10 years’ experience in sports management, event operations, or a related field, preferably within professional or collegiate sports
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point) and Adobe Acrobat

Preferred Qualifications: 

• J.D. or legal experience preferred
• Strong understanding of NFL rules, operations, and game day policies

Other Key Attributes / Talent Characteristics:

• Professional level written and verbal communication skills
• Leadership skills
• Excellent communication and interpersonal skills, with the ability to effectively engage and collaborate with diverse stakeholders, including internal staff, club personnel, and other external partners and vendors
• Strong analytical/critical thinking and problem-solving abilities, with a strategic mindset to anticipate and address operational challenges
• Ability to interpret policy and support decision-making
• Team-oriented individual
• Demonstrated ability to thrive in a fast-paced, high-pressure environment while maintaining excellent attention to detail and delivering results
• Flexibility to work irregular hours, including evenings, weekends, and holidays, as required by the demands of the NFL season and special events
• Passion for football and a commitment to upholding the values and integrity of the NFL

Travel:

Significant travel, especially during the football season, including weekends and holidays

Terms /Expected Hours of Work:

NFL employees are required to work 40 hours per week. This role will require additional hours on nights and weekends, especially during the football season.

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials, or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.

At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered.

NO RELOCATION ASSISTANCE WILL BE PROVIDED.

The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws. 

WHO WE ARE:

NFL Core Values:

• Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
• Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
• Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
• Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.

NFL Leadership Attributes:

• Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
• Execute: We take action with precision, delivering results that drive our goals forward.
• Inspire: We motivate others through vision, energy, and a commitment to excellence.
• Live Our Values: We embody our core principles in every decision and action.
• Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
• Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact

WHO YOU ARE:

Talent Attributes:   What we expect for our employees:

• Embody an enthusiastic, proactive can-do attitude 
• Embrace grit, free from ego or entitlement
• Excel as a relationship builder, with the ability to influence
• Eager learner, driven by passion rather than just ambition
• Encompasses an incredible work ethic with an agile mindset