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Sr Director, US Business

Toronto, Canada

Momentum Financial Services is a leading provider of financial services in North America. For 40 years, we've been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Through our retail network of over 400 locations, known as Moneymart, Insta Cheques and the Cheque Cashing store, we provide access to cash and related products to help our customers achieve their goals.

Our highly skilled workforce puts customers first in everything we do. We serve 2 million people annually with diverse and innovative financial products such as loans, cheque cashing, money transfer and prepaid cards. Through this ever-evolving suite of services, we empower customers to manage their finances and improve their lives. Wherever customers are on their financial journey, Momentum Financial Services Group provides solutions.

Job Description

GENERAL FUNCTION

The Bilingual Talent Acquisition Manager- Retail (French/ English) partners directly with retail business stakeholders to develop and execute on recruitment strategies for their hiring and talent needs.  The Bilingual talent acquisition manager is responsible for filling positions in the company by sourcing viable candidates and assessing their suitability to the company.  Positions will be filled either through direct sourcing techniques, or through partnerships with key recruitment vendors. 

The ideal candidate will be able to actively fill open talent needs by sourcing candidates or partnering with identified third party vendors and provide immediate value to the organization as well as work to develop plans to increase recruiting effectiveness and efficiency.

DUTIES/RESPONSIBILITIES

Strategic Recruitment and Sourcing

  • Execute best in class recruitment processes and practices to support talent need(s).
  • Utilize Smart Recruiter applicant tracking system along with various sourcing channels to identify and attract qualified candidates.
  • Conduct thorough screening and evaluation of resumes and candidate profiles to identify the most suitable candidates for further consideration while ensuring a positive candidate experience.
  • Lead and conduct interviews, assess candidate qualifications and evaluate cultural fit, technical skills, and experience against job requirements.
  • Negotiate job offers, including compensation, and other employment terms, in alignment with company policies and guidelines.
  • Develop and maintain excellent working relationships with hiring managers in order to ensure a solid understanding of job vacancy specifications, current and future recruitment needs in order to provide value added consultation on sourcing channels.
  • Act as subject matter expert by remaining current on external market recruiting opportunities and challenges.
  • Enforce process to determine which positions will be filled by the internal team, and which will require vendor partnership.
  • Develop and maintain our candidate facing brand to include ownership of LinkedIn, SmartRecruiters, and any other systems that drive applications.
  • Further advance the diversity recruiting strategies.
  • Utilizes LinkedIn and national job boards to attract passive candidates.

Metrics and Operational Excellence

  • Work to enhance the efficiency of Smartrecruiters for sourcing, hiring and reporting.
  • Reports weekly metrics to include status on current openings, filled positions, time to fill, and additional data as required.
  • Utilize time to fill metrics to identify areas of opportunity in the hiring process.
  • Provides recommendations to improve efficiency in offer processing, sourcing, and candidate onboarding.
  • Identifies and eliminates non-value-added work streams and maintains efficient Talent Acquisition processes.
  • Auditing all posting systems to ensure accuracy in current corporate openings.

Team Management

  • Consult with business managers and HR business partners on understanding the external market for talent, talent implications resulting from shifts within the business, as well as current hiring trends, metrics & issues.
  • Collaborates and owns relationships with outsourced recruitment vendors.
  • Seeks input from the Senior Manager Talent Acquisition as needed.

Qualifications

EDUCATION

  • Bachelor’s degree preferred

EXPERIENCE                    

  • Experience in recruiting and sourcing high volume customer service, financial service rep, branch manager roles
  • 3-5 years of corporate recruiting experience is required.
  • Bilingual French/ English
  • High volume retail recruiting experience a plus.
  • Experience working with applicant tracking systems like Smart Recruiters, Workday, Greenhouse is preferred.
  • Ability to manage internal clients, meetings, and high-volume requisition load in a timely manner.
  • Ability to effectively communicate with senior leadership teams and management on recruiting and providing metrics.
  • Ability to work in high volume fast-paced environment.
  • Excellent organization and follow-up ability.
  • High energy, tenacious approach to recruiting.

SKILLS

  • Team building and organizational development skills are required.
  • Ability to manage internal clients, meetings, and high-volume requisition load in a timely manner.
  • Ability to effectively communicate with senior leadership teams and management on requisition status and providing metrics is required.
  • Ability to work in a high volume fast paced environment.

Additional Information

All your information will be kept confidential according to EEO guidelines.

*Notice to Ontario Applicants – Momentum Financial Services Group is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment, and selection process. If you are selected for an interview, please notify Momentum Financial Services Group if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, we will work with you to determine how to meet your needs.

Note to Internal Applicants: All internal applicants are required to notify current manager regarding interest in applying for this role.

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